GE 28311ee1 Quick Setup Guide

10330 North Meridian Street

Indianapolis, IN 46290

© 2007 Thomson Inc. 

Trademark(s) ® Registered

Marca(s) Registrada(s)

SEE MARKING ON BOTTOM / BACK OF PRODUCT

RISK OF ELECTRIC SHOCK

            DO NOT OPEN

WARNING: TO

PREVENT FIRE OR

ELECTRICAL SHOCK

HAZARD, DO NOT

EXPOSE THIS

PRODUCT  TO RAIN

OR MOISTURE.

THE LIGHTNING

FLASH AND ARROW

HEAD WITHIN THE

TRIANGLE IS A

WARNING SIGN

ALERTING YOU OF

“DANGEROUS

VOLTAGE” INSIDE

THE PRODUCT.

CAUTION: TO REDUCE THE

RISK OF ELECTRIC SHOCK, DO

NOT REMOVE COVER (OR

BACK). NO USER

SERVICEABLE PARTS INSIDE.

REFER SERVICING TO

QUALIFIED SERVICE

PERSONNEL.

THE EXCLAMATION

POINT WITHIN THE

TRIANGLE IS A

WARNING SIGN

ALERTING YOU  OF

IMPORTANT

INSTRUCTIONS

ACCOMPANYING

THE PRODUCT.

This device complies with Part 15 of the FCC Rules. Operation is 

subject to the following two conditions: (1) This device may not 

cause harmful interference; and (2) This device must accept any 

interference received, including interference that may cause 

undesired operation.
This equipment has been tested and found to comply with the 

limits for a Class B digital device, pursuant to Part 15 of the FCC 

Rules. These limits are designed to provide reasonable protection 

against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio 

frequency energy and, if not installed and used in accordance 

with the instructions, may cause harmful interference to 

radio communications. However, there is no guarantee that 

interference will not occur in a particular installation.
Privacy of Communications may not be ensured when using this 

product.
If this equipment does cause harmful interference to radio or 

television reception, which can be determined by turning the 

equipment off and on, the user is encouraged to try to correct the 

interference by one or more of the following measures:

• Reorient or relocate the receiving antenna (that is, the 

antenna for radio or television that is “receiving” the 

interference).

• Reorient or relocate and increase the separation between 

the telecommunications equipment and receiving antenna.

• Connect the telecommunications equipment into an outlet 

on a circuit different from that to which the receiving 

antenna is connected.

If these measures do not eliminate the interference, please 

consult your dealer or an experienced radio/television technician 

for additional suggestions. Also, the Federal Communications 

Model 28311 

00019159 (Rev. 0 DOM E/S) 

07-19 

Printed in Malaysia

Commission has prepared a helpful booklet, “How To Identify 

and Resolve Radio/TV Interference Problems.” This booklet is 

available from the U.S. Government Printing Office, Washington, 

D.C. 20402. Please specify stock number 004-000-00345-4 when 

ordering copies.
Notice: The changes or modifications not expressly approved by the 

party responsible for compliance could void the user's authority to  

operate the equipment.

This telephone system meets FCC standards for Hearing Aid 

Compatibility.

This equipment complies with FCC RF radiation exposure limits 

set forth for an uncontrolled environment. This equipment 

should be installed and operated with a minimum distance of 20 

centimeters between the radiator and your body. This transmitter 

must not be co-located or operated in conjunction with any other 

antenna or transmitter.”
For body worn operation, this phone has been tested and meets 

the FCC RF exposure guidelines when used with the belt clip 

supplied with this product. Use of other accessories may not 

ensure compliance with FCC RF exposure guidelines.

Selects the current menu item or confirms a 

setting, depending on the current screen. LED light 

indicator alerts to Voicemail Waiting and Skype 

Authorization requests. 

 
Right soft button 

Cancels the last action or returns to the previous 

screen, depending on the current   screen.  

Initiates or answers a call.  During a call, activates 

speaker. 
 
End/Skype status

When in a call, ends the call. From idle, provides 

access to Skype status menu with a short press. 

Press the outer ring to navigate up, down, left, 

or right. Press the round button in the center to 

select/confirm a setting. 

 

Upper/Lower case and numeric button
When in text editor, changes to lower-case, upper-

case, or numeric entry. 

Space and Zero button
When in text editor, allows entry of a space, plus 

sign, or zero. 

# button  
When in text editor, it provides a symbol table. 

Make sure your package includes the items shown here.

Your cordless phone uses a digital security system to 

protect against false ringing, unauthorized access, and 

charges to your phone line.

•  Avoid sources of noise and heat, such as motors, 

fluorescent lighting, microwave ovens, heating 

appliances and direct sunlight.

•   Avoid areas of excessive dust, moisture and low 

temperature.

•   Avoid other cordless telephones.
•   Never install telephone wiring during a lightning storm.
•   Never install telephone jacks in wet locations unless the 

jack is specifically designed for wet locations.

•   Never touch non-insulated telephone wires or 

terminals, unless the telephone line has been 

disconnected at the network interface.

•   Use caution when installing or modifying telephone 

lines.

1.  Locate batteries and battery door which are packaged 

together inside a plastic 

bag and are separate 

from the handset.

2.  Locate the battery 

compartment on the 

back of the handset.

3.  Insert the batteries.
4.  Close the battery 

compartment by 

pushing the door up 

until it snaps into place.

5.  Plug the AC power 

adaptor of the charge 

cradle into an electrical 

outlet.

6.  Place the handset in 

the charge cradle. The 

CHARGE indicator turns 

on, verifying the battery is charging.

YOU MUST REGISTER THE HANDSET BEFORE USE!
After the optional handset has charged for 16 hours; 

Screen displays 

handset in charger. Handset will automatically register 

to base.

registration successfully, HANDSET X 

This menu allows you to enter a name for the handset, 

which displays on the top banner of the idle screen.
1.  From the 

idle screen, press    to enter the main 

menu. 

2.  Press 

 and  

 to select 

Settings.

3.  Press 

 and  

 to select 

Cordless settings. 

4.  Press 

 and  

 to select 

Handset name.

5.  Enter the handset name (up to 12 characters). 
6.  Press  

 to save your selection.

NOTE: If you make a mistake, use the 

 

process, keep the handset near the base.
Use the 

Deregister function to deregister your handset 

from a base station.
1.  From the 

idle screen, press  

 to enter the main 

menu. 

2.  Press 

 and  

 to select 

Settings.

3.  Press 

 and  

 to select 

Cordless settings. 

4.  Press 

 and  

 to select 

Deregister handset. 

5.  Select 

NO, if you do not want to de-register.

6.  If you select 

YES, then screen will display Your handset 

is not registered to base station any more!.

Use the 

Register function whenever you need to register 

your handset with a base station, for instance when 

registering the handset with a base station other than the 

one you are already registered to.
1.  From the 

idle screen, press  

 to enter the main 

menu. 

2.  Press 

 and  

 to select 

Settings.

3.  Press 

 and  

 to select 

Cordless settings. 

4.  Press 

 and  

 to select 

Register handset. 

5.  Screen displays 

insert hand-set in charger. Handset will automatically 
register to base.

The intercom feature allows you to have a conversation 

with another registered handset without tying up the 

telephone line, allowing you to still receive incoming calls.

1.  From the 

idle screen, press    to enter the main 

menu. 

2.  Press 

 and  

 to select  

INTERCOM.

3.  Press 

 and  

 to select from any available 

registered handset or 

Internal Call to All. The receiving 

handset(s) rings. Wait for the person at the receiving 
handset to press  

 to connect the call.

 

4.  When finished, press 

  on either handset to 

deactivate the intercom.

When you receive an intercom call, your handset rings 
with the selected melody and the Handset ID of sending 
phone shows in the display. To answer the call press 

.

If you receive an external telephone call (landline or Skype) 

during an intercom call, both parties on the intercom call 

will receive a double beep in the earpiece. The handset 

displays the Caller’s ID (if available) and 

Answer call?. 

a) To ignore the incoming call, press 

b) To answer the call, press 

. Selecting Yes will 

connect your handset to the external call and will 
place the intercom call on hold.

You may now 

switch between the intercom call and the 

external call or 

conference the other handset to the 

external call.

intercom call: Press

, (Swap calls). This puts the 

external call on Hold. The external caller will hear 
a double beep every 10 seconds to indicate they 
are on Hold. You can return to the intercom call by 
pressing 

 again. 

call: 
Press  

, then press

ress 

 and 

 to select 

c) To end the conference call, both handsets must 

During a telephone call, you may use the intercom 

function to page another handset and have an off line, 

private (two-way) intercom conversation. You may also 

have a three-way conversation between the external 

caller and the handsets, or you may transfer the external 

telephone call to another handset.

1.  During an external call, press 

 to put the call on 

Hold.

2.  Press    to select OPTIONS. 
3.  Press 

 and  

 to select 

Invite Handset.

4.  Press 

 and  

 to select from any available 

registered handset or 

Internal Call to All. The receiving 

handset(s) is paged and emits a tone. Wait for the 
person at the receiving handset to press 

 to 

connect the call. Both intercom users may now speak 
privately. The external caller will not hear the intercom 
conversation.

5.  When finished, press 

  on either handset to 

deactivate the intercom. The originating handset 
displays 

Landline Call and On Hold.

6.  Press 

 to re-connect to the external call.

During a landline call with a handset, the other registered 

handset(s) display 

Landline Busy. To have a second 

handset join the call;
1.  Press  

.

2.  Press

ress  

 to connect. The original handset will hear a 

beep to indicate another handset has joined the call.

For use with 2 handsets and a Skype Call or landline call
1.  During an external call, press 

 to put the call on 

Hold.

2.  Press    to select OPTIONS. 
3.  Press 

 and  

 to select 

Invite Handset.

4.  Press 

 and  

 to select from any available 

registered handset or 

Internal Call to All. The receiving 

handset(s) is paged and emits a tone. Wait for the 
person at the receiving handset to press 

 to 

connect the call. 

5.  Press    on the originating handset to select 

OPTIONS. 

6.  Press 

 and  

 to select 

Join in Conference.

7.  To end conference call,

 .

1.  Follow steps 1 - 6 for Three Way Calling Invite Handset 

Method.

2.  After conference is established, press 

 on 

originating handset.  External call is connected to the 
second handset.

1.  Make sure handset is 

OFF (not in TALK mode) before 

you replace battery.

2. Remove the battery compartment door.
3. Remove the batteries from the handset.
4. Insert the new batteries.
5. Put the battery compartment door back on.
6.  Place handset in the base or handset charge cradle to 

charge. 

•  Do not burn, disassemble, mutilate, or puncture. 

Batteries of this type could release toxic materials 

which can cause injury.

•  To reduce the risk of fire or personal injury, use only 

the 

Nickel-metal Hydride battery listed in the User’s 

Guide.

•  Keep batteries out of the reach of children.
•   Remove batteries if storing over 30 days.

• Defects in materials or workmanship.

• One year, from date of purchase.
  (The warranty period for rental units begins with the first 

rental or 45 days from date of shipment to the rental firm, 

whichever comes first.)

• Provide you with a new or, at our option, a refurbished unit. 

The exchange unit is under warranty for the remainder of 

the original product’s warranty period.

• Properly pack your unit. Include any cables, etc., which were 

originally provided with the product. We recommend using 

the original carton and packing materials.

• ”Proof of purchase in the form of a bill of sale or receipted 

invoice which is evidence that the product is within the 

warranty period, must be presented to obtain warranty 

service.” For rental firms, proof of first rental is also required. 

Also print your name and address and a description of the 

defect. Send via standard UPS or its equivalent to:

• Pay any charges billed to you by the Exchange Center for 

service not covered by the warranty.

• Insure your shipment for loss or damage. Thomson Inc. 

accepts no liability in case of damage or loss.

• A new or refurbished unit will be shipped to you freight 

prepaid.

• Customer instruction. (Your User’s Guide provides 

information regarding operating instructions and user 

controls. Any additional information, should be obtained 

from your dealer.)

• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into 

other products.

• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.

• Please complete and mail the Product Registration Card 

packed with your unit. It will make it easier to contact you 

should it ever be necessary. The return of the card is not 

required for warranty coverage.

• Some states do not allow the exclusion nor limitation of 

incidental or consequential damages, or limitations on how 

long an implied warranty lasts so the above limitations or 

exclusions may not apply to you.

• This warranty gives you specific legal rights, and you also 

may have other rights that vary from state to state.

• This warranty does not apply. Contact your dealer for 

warranty information.

If trouble is experienced with this equipment, for repair or 

warranty information, please contact customer service at 

448-0329. If the equipment is causing harm to the telephone 

network, the telephone company may request that you 

disconnect the equipment until the problem is resolved.
This product may be serviced only by the manufacturer or 

its authorized service agents. Changes or modifications not 

expressly approved by Thomson Inc. could void the user’s 

authority to operate this product. For instructions on how to 

obtain service, refer to the warranty included in this guide or call 

customer service at

 1-800-448-0329.

Or refer inquiries to:

Attach your sales receipt to the booklet for future reference or 

jot down the date this product was purchased or received as a 

gift. This information will be valuable if service should be required 

during the warranty period.
Purchase date _________________________________________

_______
Name of store _________________________________________

_______