Cisco 9971 standard User Guide
Your Phone
Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.0 (SIP)
11
Phone with Multiple Lines
If you have multiple lines, it is recommended that you use the All Calls button to view all calls on
all lines.
all lines.
If you handle many calls at one time, it is recommended that you use the Answer button to answer the
oldest incoming call without having to scroll down the call list and select the call.
oldest incoming call without having to scroll down the call list and select the call.
For more information, see your system administrator.
1
Line label
Displays the line phone information.
2
Header
Displays the date and time, and information (such as phone number) about
the selected line.
the selected line.
(If you are on a call and highlight the header instead of a call, the softkeys
that display are the same as those that display when the phone is idle. This
is useful, for example, if you want to access the Forward All or New Call
softkeys while you are on a call.)
that display are the same as those that display when the phone is idle. This
is useful, for example, if you want to access the Forward All or New Call
softkeys while you are on a call.)
3
Session button label
(for connected call)
(for connected call)
Displays information (such as phone number and duration) about a
connected call on the line.
connected call on the line.
4
Session button label
(for held call)
(for held call)
Displays information (such as phone number and duration) about a held
call on the line.
call on the line.
Pressing the corresponding session button resumes the held call.
5
New Call icon
Indicates you can press the corresponding session button to make a
new call.
new call.
6
Softkeys
Softkey options for the selected (highlighted) call only.
If you select a different call (by pressing a feature button or the Navigation
pad, or by answering a ringing call), the softkey options may change.
pad, or by answering a ringing call), the softkey options may change.