Fujitsu NH570 User Guide

76 - Troubleshooting

LifeBook notebook fails to 
recognize DVD/CD-
RW/CD-ROM’s.

(continued)

Wrong drive designator 
was used for the disc in 
the application.

Verify that the drive designator used by the application is the same 
as used by the operating system. When the OS is booted from a 
DVD/CD, drive designators are automatically adjusted.

DVD/CD-RW/CD-ROM 
is dirty or defective.

Wipe the disc with a non-abrasive CD cleaning cloth and reinsert. 
It if still will not work try another disc in the drive.

LifeBook notebook fails to 
auto-play DVD movie.

DVD player software is 
not installed.

Install DVD player software.

Country designator 
could not be set cor-
rectly.

Select the DVD player software from the programs list and right-
click on the window. Select Properties and verify that the region 
selected is “USA, Canada.”

The drive access indicator 
on the Status Indicator 
Panel blinks at regular inter-
vals with no disc in the tray 
or the drive is not installed.

The Windows AutoPlay 
function is active and is 
checking to see if a 



disc is ready to run. 

This is normal. However, you may disable this feature by going to 
Control Panel > AutoPlay. 

You cannot access your 
hard drive.

The wrong drive desig-
nator was used when a 
bootable disc was used 
to start the notebook.

Verify drive designator used by application is in use by the operat-
ing system. When the operating system is booted from a CD, drive 
designations are automatically adjusted. 

Security is set so your 
OS cannot be started 
without a password.

Verify your password and security settings.

The built-in keyboard does 
not seem to work.

The notebook has gone 
into Standby mode.

Push the Power/Suspend/Resume button.

NumLock key is set.

Press the NumLock key to reset it.