AG Neovo f-215 User Guide

Troubleshooting

Symptom

Check Items

No picture

LED power indicator is
not lit

Check that the monitor power switch is turned on.

Check that the power adapter is properly connected to the
monitor.

Check that the power cord is properly connected to the power
adapter.

Check that the power cord is properly connected to the power
outlet.

Check there is electrical power coming from the power
outlet. Use another device to check for power.

No picture

The LED power
indicator is orange

Ensure the computer is not in power saving mode. (Move the
mouse or press a key on the keyboard to wake up the
computer.)

Check that your computer or video source power switch is in
the “ON” position.

Check that the video signal cable is properly connected.

Text is not solid

Ensure that the resolution of the video signal is 1024 by 768.

Press the

button to run automatic adjustment.

Adjust Clock and Phase in the OSD menu to fine tune. (Please
refer to the “Customizing Your Monitor” section of this user
manual for details.)

Adjust Sharpness in the OSD menu if you are not in 1024 by
768 resolution. (Please refer to the “Customizing Your
Monitor” section of this user manual for details.)

Screen image is not
centered properly

Some lines are missing

Press the

button to run automatic adjustment.

Adjust H. Position and V. Position to fine tune. (Please refer to
the “Customizing Your Monitor” section of this user manual
for details.)

There are tiny red,
green, blue or black
dots on the screen.

The TFT LCD panel consists of millions of small transistors.
Defective transistors will each cause a missing red, green, or
blue dot.