RCA 12L500TD User Guide

Most problems you encounter with your TV can be corrected by consulting the following troubleshooting list.

Note: If you prefer, we can provide you with the name of an Authorized Service Representative who will visit your home for a fee
to install your electronic entertainment system and to instruct you in its operation. For details about this service, call 1-888-206-
3359. For additional assistance while using your RCA product, please visit www.rca.com/customersupport.

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Press the TV button.

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Make sure the TV is plugged in.

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Check the wall receptacle (or extension cord) to make sure it is “live” by plugging in something else.

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Something might be wrong with your remote control. Press the POWER button on the TV. If the TV turns on, check the remote control
solutions on page 35.

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Try unplugging the unit for a few minutes and then plugging it back in.

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If you’re using the remote control, press the TV button first to make sure the remote is in TV mode.

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Unplug the TV for two minutes and then plug it back in. Turn the TV on and try again.

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Electronic protection circuit may have been activated because of a power surge.  Wait 30 seconds and then turn on again.  If this happens
frequently, the voltage in your house may be abnormally high or low.

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Unplug TV. Wait five minutes. Plug it in again.

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You might have pressed CH+, CH- or OK on the remote accidentally.

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Make sure the component connected to the TV is turned on.

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Try another channel.

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If using the AV IN jacks, make sure the TV is on the right Video Input Channel by pressing the SOURCE button until you see a picture.

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Press VOLUME up button to increase the sound.

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Maybe sound is muted. Press the MUTE button to restore sound.