RCA drd221rd User Guide

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Tips & Troubleshooting
56
Running the System Test
The  System Test allows you to run a basic diagnostics check on your
DIRECTV System. If you are experiencing any trouble with your system,
run the system test. It will allow you to get your Access Card number, or
to initiate diagnostic procedures on the DIRECTV System.
First make sure that:
All connections—jacks, cables, etc.—are correctly in place. See the
section “Setup and Connections” for more information.
There are batteries in the remote control and they are working.
The access card is installed in the receiver.
Follow these steps to run the system test:
1.
Turn on your TV and the receiver.
2.
Press the DIRECTV button on the remote control to put it in
DIRECTV System mode, then press MENU to bring up the Main
menu.
3.
Point to and select Options.
4.
Point to and select System Options.
5.
Point to and select System Test.
6.
If your system does not pass the system test, check these potential
trouble areas: cabling, pointing the satellite dish antenna, phone
connection, and access card.
7.
If you continue to have problems, call 1-800-679-4776.
You should run a system test several
times before concluding that there is a
problem. Occasional fluctuations in the
phone line or satellite signal can give
temporary false readings.