Toshiba M200 User Manual

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If Something Goes Wrong
Resolving a hardware conflict
5.375 x 8.375 ver 2.3
Modem problems 
This section lists common modem problems:
The modem will not receive or transmit properly.
Make sure the cable from the modem to the telephone line is 
firmly connected to the computer’s modem port and the 
telephone line jack.
Check the port settings to make sure the hardware and 
software are referring to the same COM port. See 
Check the communications parameters (baud rate, parity, data 
length and stop bits) specified in the communications 
program. It should be set up to transmit at 300, 1200, 2400, 
4800, 9600, 14400, 28800, 33600 bps (bits per second) or 
higher. Refer to the program’s documentation and the modem 
manual for information on how to change these settings.
The modem is on, set up properly and still will not 
transmit or receive data.
Make sure the line has a dial tone. Connect a telephone 
handset to the line to check this.
The other system may be busy or off line. Try making a test 
transmission to someone else.
For more information regarding your system's V.92 modem, 
visit the Toshiba web site at 
pcsupport.toshiba.com
.