Toshiba f10-120 User Guide
User’s Manual
10-8
Troubleshooting
DVD Super Multi drive
.
Slow performance
Your files may be fragmented. Run Disk
Defragmenter to check the condition of your files
and disk. Refer to your OS documentation or
online HELP for information on running the Disk
Defragmenter.
Defragmenter to check the condition of your files
and disk. Refer to your OS documentation or
online HELP for information on running the Disk
Defragmenter.
As a last resort, reformat the hard disk. Then,
reload the operating system and other files.
reload the operating system and other files.
If problems persist, contact your dealer.
Problem
Procedure
Problem
Procedure
You cannot access
a CD/DVD in the drive
Make sure the drive’s drawer is securely closed.
Press gently until it clicks into place.
Press gently until it clicks into place.
Open the drawer and make sure the CD/DVD is
properly seated. It should lie flat with the label
facing up.
properly seated. It should lie flat with the label
facing up.
A foreign object in the drawer could block laser
light from reading the CD/DVD. Make sure there
is no obstruction. Remove any foreign object.
light from reading the CD/DVD. Make sure there
is no obstruction. Remove any foreign object.
Check whether the CD/DVD is dirty. If it is, wipe it
with a clean cloth dipped in water or a neutral
cleaner. Refer to the
with a clean cloth dipped in water or a neutral
cleaner. Refer to the
Chapter 4 for details on cleaning.
Some CD/DVDs run
correctly, but others do
not
correctly, but others do
not
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software’s
needs.Check the CD/DVD's documentation.
causing a problem. Make sure the hardware
configuration matches your software’s
needs.Check the CD/DVD's documentation.