Toshiba 1730 User Guide
209
If Something Goes Wrong
Resolving a hardware conflict
Modem problems
This section lists common modem problems.
The modem will not receive or transmit properly.
Make sure the RJ11 cable (the one that goes from the modem to
the telephone line) is firmly connected to the computer’s modem
port and the telephone line socket.
the telephone line) is firmly connected to the computer’s modem
port and the telephone line socket.
Check the port settings to make sure the hardware and software
are referring to the same COM port (look in Device Manager
under Modems for the built-in modem).
are referring to the same COM port (look in Device Manager
under Modems for the built-in modem).
Check the communications parameters (baud rate, parity, data
length and stop bits) specified in the communications program. It
should be set up to transmit at 300, 1200, 2400, 4800, 9600,
14400, 28800, 33600 bps (bits per second) or higher. Refer to the
program’s documentation and the modem manual for information
on how to change these settings.
length and stop bits) specified in the communications program. It
should be set up to transmit at 300, 1200, 2400, 4800, 9600,
14400, 28800, 33600 bps (bits per second) or higher. Refer to the
program’s documentation and the modem manual for information
on how to change these settings.
The modem is on, set up properly and still will not transmit
or receive data.
or receive data.
Make sure the line has a dial tone. Connect a telephone handset to
the line to check this.
the line to check this.
The other system may be busy or off line. Try making a test
transmission to someone else.
transmission to someone else.