Toshiba L505-S5966 Supplementary Manual

If you need further assistance

5.375 x 8.375 ver 3.1

Before you contact Toshiba

Since some problems may be related to the operating system or the
program you are using, it is important to investigate other sources
of assistance first.

Try the following before you contact Toshiba:
❖ Review the troubleshooting information in your operating

system documentation.

❖ If the problem occurs while you are running a program, consult

the program’s documentation for troubleshooting suggestions.
Contact the software company’s technical support group for
their assistance.

For the number of a Toshiba dealer near you, see “Toshiba voice
contact” in this section.

Contacting Toshiba

If you still need help and suspect that the problem is hardware-
related, Toshiba offers a variety of resources to help you.

Toshiba’s Technical Support Web site

For technical support, or to stay current on the most recent software
and hardware options for your computer, and for other product
information, be sure to regularly check the Toshiba Web site at
pcsupport.toshiba.com

Toshiba voice contact

Before calling Toshiba, make sure you have:
❖ Your computer’s serial number
❖ The computer and any optional devices related to the problem
❖ Backup copies of your Windows

operating system and all

other preloaded software on your choice of media

❖ Name and version of the program involved in the problem

along with its installation media

❖ Information about what you were doing when the problem

occurred

❖ Exact error messages and when they occurred
For technical support, call the Toshiba Customer Support Center:

Within the United States at (800) 457-7777

Outside the United States at (949) 859-4273