Toshiba m640-st2n03 User Manual

Page of 249
199
If Something Goes Wrong
DVD and BD operating problems
Use IPCONFIG to verify that the computer has a useful IP 
address—one other than the private address of 
169.254.xxx.xxx assigned by Windows
®
.
1
Click Start to open the Start menu.
2
Type 
Cmd
 in the Search programs and files field.
3
Enter 
IPCONFIG /ALL
 and press 
Enter
.
The IP address for each active network adapter will be 
displayed.
Connect your computer directly to your router or broadband 
modem, by plugging a standard CAT5 Ethernet patch cable 
(sold separately) into your computer's RJ45 Ethernet port. If 
your connection problem disappears, the problem lies in the 
Wi-Fi
®
 part of your network.
If you have enabled any security provisions (closed system, 
MAC address filtering, Wired Equivalent Privacy [WEP], etc.), 
check the access point vendor's Web site for recent firmware 
upgrades. Problems with WEP keys, in particular, are 
frequently addressed in new firmware releases.
The Windows
®
 operating system wireless management utility 
does not work.
If you are using an external Wi-Fi
®
 adapter (an ExpressCard
®
, USB 
adapter, or other variety), check if the adapter comes with its own 
management utility. If it does, the utility may be disabling the 
Windows
®
 operating system wireless management utility, in which 
case you must use the adapter's management utility. If the 
documentation that accompanies the adapter does not provide 
enough information to determine if this is the case, contact that 
vendor's support group for further advice.
DVD and BD operating problems
If you experience a problem playing DVDs or BDs, you may be 
able to fix the problem yourself. 
For general problems playing a DVD or BD title, try the following 
steps:
1
Verify that the disc is in a format that the drive supports.
2
Ensure that the disc is properly inserted in the drive tray.
3
Use the DVD or BD player software that came with your computer 
to view DVD or BD movies.