Toshiba P10-792 User Guide

 

Troubleshooting 

 Version   

1

   Last Saved on 26/08/2003 14:06 

ENGLISH using  Euro_M.dot –– Printed on 26/08/2003 as IM_P10EN 

TOSHIBA designed the computer for durability. However, should 
problems occur, following the procedures in this chapter can help to 
determine the cause. 
All readers should become familiar with this chapter. Knowing what might 
go wrong can help prevent problems from occurring. 

Resolving problems will be much easier if you observe the following 
guidelines:  

■ 

Stop immediately when you recognize a problem exists. Further action 
may result in data loss or damage. You may destroy valuable 
problem-related information that can help solve the problem. 

■ 

Observe what is happening. Write down what the system is doing and 
what actions you performed immediately before the problem 
occurred. If you have a printer attached, print a copy of the screen 
using PrtSc. 

■ 

Isolate the problem. Using the tools available to you, such as the 
troubleshooting tips in this chapter, try to discover the specific actions 
that caused the problem. 

The questions and procedures offered in this chapter are meant as a 
guide, they are not definitive problem solving techniques. Many problems 
can be solved simply, but a few may require help from your dealer. If you 
find you need to consult your dealer or others, be prepared to describe 
the problem in as much detail as possible.