Toshiba 8100 User Guide

Page of 350
Part II: Technical Reference  
Troubleshooting Guide
Fixing device-related problems 
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You may also be able to recover lost data by using utility software, 
which is available from your network administrator. 
Some programs run correctly but others do not.
This is probably a configuration problem. When a program 
doesn’t run properly, refer to its documentation and check that the 
hardware configuration meets its needs.
A diskette won’t go into the diskette drive.
You may already have a diskette in the drive. Make sure the drive 
is empty.
You may be inserting the diskette incorrectly. Hold the diskette by 
its label with the hub side facing down, and insert it so that the 
metal head window cover goes into the drive first.
The metal cover or loose labels may be obstructing the path into 
the drive. Carefully inspect the diskette. If the metal cover is loose, 
replace the diskette. If the label is loose, replace the label and try 
inserting the diskette again.
The computer displays the 
Non-system disk
 or 
disk error
 
message.
If you’re starting the computer from the hard disk, make sure 
there’s no diskette in the diskette drive.
If you’re starting the computer from a diskette, the diskette in the 
drive doesn’t have the files necessary to start the computer. 
Replace it with a bootable diskette.
The drive can’t read a diskette.
Try another diskette. If you can access the second diskette, the first 
diskette (not the diskette drive) is probably causing the problem. 
Run ScanDisk on the faulty diskette.
If you’re using the diskette drive externally, unplug the cable and 
plug it back in to make sure the connection between the diskette 
drive cable and the port is secure.