Toshiba a9-s9018x Reference Guide

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If something goes wrong
5.375 x 8.375 ver 3.1
If you are connected to a domain server:
1
Click StartShut down.
The Shut Down window appears. 
2
Select Shut down from the drop-down list.
3
Click OK.
The computer shuts down completely.
Your program performs an illegal operation. 
If you receive the message, “
Your program has performed an illegal 
operation
,
 close the window and continue working. If it happens 
again, record the details of the message and consult the software 
manufacturer. 
To record the details:
1
Click the Details button and select the text the operating 
system displays.
The Details button displays information that the software 
manufacturer needs to help you solve your problem.
2
Press 
Ctrl
 + 
c
 to copy the text to the clipboard.
3
Open Notepad (click StartAll ProgramsAccessories and 
then click Notepad).
4
Press 
Ctrl
 + 
v
 to paste the details into Notepad.
5
Add a paragraph break and type some notes describing what 
you were doing when you received the message and how the 
error can be reproduced.
6
Save the file and refer to it when you contact the software 
manufacturer.
Problems when you turn on the computer 
These problems may occur when you turn on the power.
The computer will not start.
Make sure you attached the AC adaptor and power cord/cable 
properly or installed a charged battery.
Press and hold the power button for at least 10 seconds.
If you are using the AC adaptor, check that the wall outlet is 
working by plugging in another device, such as a lamp.
Verify that the computer is on by looking at the on/off indicator. If 
the indicator is glowing, the computer is on.
If you are using an AC adaptor, verify that the computer is receiving 
power from the external power source by looking at the AC power 
light. If the indicator is glowing, the computer is connected to a live 
external power source.