Toshiba m10-s3401 Reference Guide

Page of 56
49
If something goes wrong
5.375 x 8.375 ver 3.1
Problems when you turn on the computer 
These problems may occur when you turn on the power.
The computer will not start.
Make sure you attached the AC adaptor and power cord/cable 
properly or installed a charged battery.
Press and hold the power button for at least 10 seconds.
If you are using the AC adaptor, check that the wall outlet is 
working by plugging in another device, such as a lamp.
Verify that the computer is on by looking at the on/off indicator. If 
the indicator is glowing, the computer is on. Also, try turning the 
computer off and then on.
If you are using an AC adaptor, verify that the computer is receiving 
power from the external power source by looking at the AC power 
light. If the indicator is glowing, the computer is connected to a live 
external power source.
The computer starts but when you press a key nothing 
happens. 
Verify that the active program accepts text input. Try clicking your 
mouse on an area where you can type text and try typing again.
Your computer may be in Sleep mode and have a software or 
resource conflict. When this happens turning the power on returns 
you to the problem instead of restarting the system. To clear the 
condition, press 
Ctrl
Alt
, and 
Del
 simultaneously. Then shut down the 
computer via software, or follow the steps if your program stops 
responding (see “Problems that are easy to fix” on page 48).
Clearing the condition may get the computer running, but it will not 
solve a resource conflict. Read the documentation that came with 
the conflicting device and “Resolving a hardware conflict” in your 
electronic user’s guide.
The keyboard produces unexpected characters.
A keypad overlay may be on. If the numlock light or cursor control 
mode light is on, press 
Fn
 + 
F10
 to turn off the cursor control mode 
light, or 
Fn
 + 
F11
 to turn off the numlock light.
If the problem occurs when both the keypad overlays are off, make 
sure the software you are using is not remapping the keyboard. 
Refer to the software documentation and check that the program 
does not assign different meanings to any of the keys.