Toshiba 55a10 Owner's Manual

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Intr
oduction
Connecting
y
our T
V
Using the
Remote Contr
ol
Setting up
y
our T
V
Using the T
V
’s
F
eatur
es
Appendix
Index
44
Troubleshooting
Before calling a service technician, please check the following table for a possible cause of the problem and
some solutions.
Problem
Solution
TV will not turn on
•  Make sure the power cord is plugged in, then press POWER.
•  The remote control batteries may be dead. Replace the batteries.
No picture, no sound
•  Check the antenna/cable connections.
No sound, picture OK
•  The sound may be muted. Press VOLUME.
•  The station may have broadcast difficulties. Try another channel.
•  Check that the SPEAKERS function in the AUDIO menu is set
correctly.
Poor sound, picture OK
•  The station may have broadcast difficulties. Try another channel.
Poor picture, sound OK
•  Check the antenna connections.
•  The station may have broadcast difficulties. Try another channel.
•  Adjust the PICTURE menu.
Poor reception of broadcast channels
•  The station may have broadcast difficulties. Try another channel.
•  Check the antenna connections.
•  If you are using a VCR, make sure the TV/VCR button is set
correctly.
Cannot receive above channel 13
•  Make sure the TV/CABLE is set to the mode that corresponds to
the signal source type (cable or antenna).
Black box appears on the screen
•  The Closed Caption feature may be set to one of the text modes.
Set the Closed Caption feature to OFF.
Unable to select a certain channel
•  The channel may be locked out with the CH LOCK feature or
erased with the ADD/ERASE feature.
Multiple images
•  The station may have broadcast difficulties. Try another channel.
•  Antenna reception may be poor. Use a highly directional outdoor
antenna.
Poor color or no color
•  The station may have broadcast difficulties. Try another channel.
•  Adjust the TINT and/or COLOR in the PICTURE menu.
No stereo or SAP sound from a
•  Make sure the MTS feature is set properly.
known MTS broadcast
The remote control does not operate
•  Check if the appropriate device button (TV, CABLE or VCR) is
pressed.
•  There may be an obstruction between the remote control and the
remote control sensor. Remove the obstruction.
•  The remote control batteries may be dead. Replace the batteries.