TriSquare TSX300 User Guide

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   -     Make sure receiving unit has a clear and  
 
        unobstructed line of sight to the transmitting unit.   
        To achieve this, getting to the highest possible    
        point will help to maximize the receiving capability.
8  Product Service
If you are having any problems, or have questions about the 
operation of your TriSquare 
eXRS 
two-way radio, please 
contact TriSquare first at 
service@trisquare.us
.  DO NOT 
RETURN THIS PRODUCT TO THE STORE!
For products purchased in the USA:
If your product should require factory service, please contact 
TriSquare first before sending your radio in.  This will ensure 
the fastest turn-around time for repair.  Should you be asked 
to send your radio in, it will be necessary to furnish the 
following to have the product serviced and returned.
For warranty service, include proof-of-purchase, 
such as a copy of your sales receipt.  Do not 
send your original copy of your sales receipt, as 
it cannot be returned.
Send the entire product.
Enclose a description of the problem you are 
having along with a typed or clearly printed 
name and address of where the product is to be 
returned.
Pack your radio securely to prevent damage 
in transit.  If possible, use the original packing 
material.
Ship prepaid and insured by way of a traceable 
carrier to TriSquare Electronics Corporation, 
120 NW Vivion Rd, Suite 109, Kansas City, 
MO 11.
Please allow approximately 2 to 3 weeks before contacting 
TriSquare for return status. If your radio or accessory is in 
warranty, upon receipt of your product, it will either be 
repaired or exchanged at the option of TriSquare Electronics. 
If the radio or accessory is out of warranty, a letter will 
automatically be sent informing you of the repair charge.  If 
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