TriSquare TSX300 User Guide
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- Make sure receiving unit has a clear and
unobstructed line of sight to the transmitting unit.
To achieve this, getting to the highest possible
point will help to maximize the receiving capability.
8 Product Service
If you are having any problems, or have questions about the
operation of your TriSquare
eXRS
two-way radio, please
contact TriSquare first at
service@trisquare.us
. DO NOT
RETURN THIS PRODUCT TO THE STORE!
For products purchased in the USA:
If your product should require factory service, please contact
TriSquare first before sending your radio in. This will ensure
the fastest turn-around time for repair. Should you be asked
to send your radio in, it will be necessary to furnish the
following to have the product serviced and returned.
For warranty service, include proof-of-purchase,
such as a copy of your sales receipt. Do not
send your original copy of your sales receipt, as
it cannot be returned.
Send the entire product.
Send the entire product.
Enclose a description of the problem you are
having along with a typed or clearly printed
name and address of where the product is to be
returned.
Pack your radio securely to prevent damage
in transit. If possible, use the original packing
material.
Ship prepaid and insured by way of a traceable
Ship prepaid and insured by way of a traceable
carrier to TriSquare Electronics Corporation,
120 NW Vivion Rd, Suite 109, Kansas City,
MO 11.
Please allow approximately 2 to 3 weeks before contacting
TriSquare for return status. If your radio or accessory is in
warranty, upon receipt of your product, it will either be
repaired or exchanged at the option of TriSquare Electronics.
If the radio or accessory is out of warranty, a letter will
automatically be sent informing you of the repair charge. If
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