Sony STR-DA2000ES User Guide

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filename[\\Nas-data-server\SONY Current jobs\SONY STR-DA2000ES-DB2000\DTP\STR-
DA2000ES-GB\GB08ADD_STR-DA2000ES-U.fm]

model name1[STR-DA2000ES]

[4-247-241-11(1)]

• Adjust the speaker level (page 38).

• Make sure the center speaker is set to either

“SMALL” or “LARGE” (page 20).

There is no sound from the surround back
speakers.

• Some discs have no Dolby Digital EX flag even

though the packages have Dolby Digital EX
logos. In this case, select “MATRIX” (page 36).

There is no sound or only a very low-level
sound is heard from the surround/surround
back speakers.

• Make sure the sound field function is on (press

A.F.D., MOVIE or MUSIC).

• Select a CINEMA STUDIO EX mode (page 33).

• Adjust the speaker level (page 23).

• Make sure the surround speakers are set to either

“SMALL” or “LARGE” (page 21).

• Make sure the surround back speaker is set to

either “DUAL” or “SINGLE” (STR-DA2000ES),
or “YES” (STR-DB2000).

There is no sound from sub woofer.

• When all speakers are set to “LARGE” and

“Neo:6 Cinema” or “Neo:6 Music” is selected,
there is no sound from the sub woofer.

The surround effect cannot be obtained.

• Make sure the sound field function is on (press

A.F.D., MOVIE or MUSIC).

• Sound fields do not function for the signals with a

sampling frequency of more than 48 kHz.

Dolby Digital or DTS multi channel sound is
not reproduced.

• Check that the playing DVD, etc. is recorded in

Dolby Digital or DTS format.

• When connecting the DVD player, etc. to the

digital input jacks of this receiver, check the audio
setting (settings for the audio output) of the
connected component.

Recording cannot be done.

• Check that the components are connected

correctly.

• Select the source component with INPUT

SELECTOR.

The FM reception is poor.

• Use a 75-ohm coaxial cable (not supplied) to

connect the receiver to an outdoor FM antenna as
shown below. If you connect the receiver to an
outdoor antenna, ground it against lightning. To
prevent a gas explosion, do not connect the ground
wire to a gas pipe.

Radio stations cannot be tuned in.

• Check that the antennas are connected securely.

Adjust the antennas and connect an external
antenna if necessary.

• The signal strength of the stations is too weak

(when tuning in with automatic tuning). Use direct
tuning.

• Make sure you set the tuning interval correctly

(when tuning in AM stations with direct tuning).

• No stations have been preset or the preset stations

have been cleared (when tuning by scanning
preset stations). Preset the stations (page 27).

• Press DISPLAY so that the frequency appears in

the display.

RDS does not work.

• Make sure that you’re tuned to an FM RDS

station.

• Select a stronger FM station.

The RDS information that you want does not
appear.

• Contact the radio station and find out whether or

not they actually provide the service in question.
If so, the service may be temporarily out of order.

There is no picture or an unclear picture
appears on the TV screen or monitor.

• Select the appropriate input on the receiver.

• Set your TV to the appropriate input mode.

• Move your TV away from the audio components.

Remote control

The remote does not function.

• Point the remote at the remote sensor on the

receiver.

• Remove any obstacles in the path between the

remote and the receiver.

• Replace all the batteries in the remote with new

ones, if they are weak.

• Check if the command modes of the receiver and

the remote is the same. If the command mode of

ANTENNA

CONTROL

Receiver

To ground

Ground wire
(not supplied)

Outdoor FM antenna

continued