LaCie 324 User Guide
LaCie 324 LCD Monitor
Contacting Customer Support
User Manual
page 3
6. Contacting Customer Support
Before You Contact Technical Support
Read the User Manual and review the Troubleshooting section. If you have asked yourself all of the pertinent questions in the troubleshoot-
ing checklist, and you still can’t get your LaCie monitor to work properly, contact us via the contacts on the next page. Before contacting
us, make sure that you are in front of your computer and that you have the following information on hand:
ing checklist, and you still can’t get your LaCie monitor to work properly, contact us via the contacts on the next page. Before contacting
us, make sure that you are in front of your computer and that you have the following information on hand:
Information
Where to Find Information
LaCie 324 Monitor serial number
Located on a sticker at the back of monitor.
Macintosh/PC model
Mac users: Click on the Apple icon in the menu bar and select About
This Mac.
Windows users: Right click My Computer and select Properties >
General.
This Mac.
Windows users: Right click My Computer and select Properties >
General.
Operating system version
Processor speed
Computer memory
The brand and model of the graphics board used in your
computer
computer
Mac users: Click on the Apple icon in the finder bar and select
About this Mac. Select More Info... The Apple System Profiler will
launch and will list your internal and external peripherals.
Windows users: Right click My Computer and select Properties >
Hardware.
About this Mac. Select More Info... The Apple System Profiler will
launch and will list your internal and external peripherals.
Windows users: Right click My Computer and select Properties >
Hardware.