LaCie 301114u User Guide

User Manual

page 

In the event that your LaCie d2 SAFE Hard Drive is 

not working correctly, please refer to the following check-

list to find out where the problem is coming from. If you 

have gone through all of the points on the checklist and 

your drive is still not working correctly, please have a look 

at the FAQs that are regularly published on our web site –  

www.lacie.com

.

One of these FAQs may provide an answer to your 

specific  question. You  can  also  visit  the  drivers  pages, 

where the most recent software updates will be avail-

able. If you need further assistance, please contact your 

LaCie reseller or LaCie Technical Support (see chapter 

12. Contacting Customer Support

 for details).

Manual Updates

LaCie strives to give you the most up-to-date, com-

prehensive user manuals available on the market. It is 

our  goal  to  provide  you  with  a  friendly,  easy-to-use 

format that will help you quickly install and utilize the 

many functions of your new device.

If your user manual does not reflect the configuration 

of the product you purchased, please check our website 

for the most current version of the user manual.

■

Mac Users

■

The drive is not 

recognized by the 

computer.

Does an icon for the drive ap-

pear on the desktop?

There should be an icon for the LaCie drive on the desktop. 

If the drive does not appear, follow the rest of the Trouble-

shooting tips to isolate the problem.

Does your computer’s configura-

tion meet the minimum system 

requirements for use with this 

drive?

Check chapter 

2.2.  Minimum System Requirements 

for 

more information.

Is the drive’s power supply con-

nected and turned on?

Make sure that the power supply is properly connected (see 

chapter 

4.1. Connecting The Power Supply

), that the drive 

has been turned on by pressing the On/Off/Auto button 

the back of the drive, and that the outlet the power supply is 

connected to is also turned on.

Did you follow the correct 

installation steps for the specific 

interface and operating system?

Review the installation steps in chapter 

4.2. Connecting the 

Interface Cable

.