LaCie 301087u User Manual

Page of 45
LaCie SAFE Hard Drive
User Manual
page 
Frequently Asked Questions
8. Frequently Asked Questions (FAQ)
Question
Answer
Why is the top LED momentarily orange 
when I connect the drive to the USB port on 
the computer?
During the 5 seconds when the LED is orange, you can swipe your finger to 
access the drive without waiting for it to mount on the desktop.
What operating systems is SAFE compat-
ible with?
For configuration, the LaCie SAFE Hard Drive works with Windows 2000, 
Windows XP and Mac OS 10.2 and higher. Once users are registered, your 
SAFE Hard Drive can be used on every OS. Just swipe your finger over the 
sensor when the top led blinks.
How many fingerprints can be registered?
It is highly recommended to register 10 or fewer fingerprints.
How many users can have access to a SAFE 
drive?
A maximum of five users can have access to a single SAFE drive. There must 
be at least one Administrator. The other users can either have Administration 
privileges or not. 
What should I do if the SAFE drive remains 
locked after swiping my finger?
First, make sure that you are swiping your finger the right direction (the front 
of the drive should be facing you) and that you are touching the sensor for 10 
seconds. Also, be sure to wait a few seconds after connecting the LaCie SAFE 
drive to the USB port on your computer. Second, check with the Administrator 
to make sure you are registered and that you are using the correct finger. You 
might also try cleaning the sensor with a dry, soft cloth or disconnecting and 
reconnecting the USB cable. If none of these things work, consult section 10. 
Troubleshooting the Fingerprint Sensor for more suggestions.
How can an Administrator be changed?
An Administrator can be changed by using the User Administration. 
How can the authorized users be changed?
Only users with Administration privileges can add or remove users or change 
their profiles. 
Can an Administrator give different rights 
to each user?
Yes, an Administrator can give each user Read Only access to the data, Read/
Write access, or Administration privileges. Read Only access means that a user 
can read data, but not modify it or add new data to the drive. Read/Write access 
allows a user to both read data on the drive and create or modify data on the 
drive. Administration privileges allow the user to have Read/Write access as 
well as the ability to add or remove users or change user profiles.
How can I tell if the fingerprint sensor on 
the drive is working properly?
Simply look at the first LED on the top of the drive. If it is red then it means 
that the hard drive is locked so that no one can access the data on it. Orange 
indicates that a user has swiped his finger on the sensor and SAFE is trying to 
identify it. Green means that the user has been identified and can have access to 
data on the drive.