IGEL ud2 Brochure

Company and 

Product Overview 

2009

www.igel.com 

•  The user experience is outstanding since you are not forced to 

deliver the whole user experience, including multi-media, VoIP or 

video, via just one protocol that was never designed to be multi-

purpose. 

•  New technology or security updates are delivered to every model 

very quickly since we only have to update three fi rmware images to 

touch all our hardware models.

•  Supporting an estate of IGEL Universal Desktops is easy since all 

models carry the same fi rmware image and fl ash size per operating 

system and the IGEL Universal Management Suite has a consistent 

user interface regardless of what is being managed.

The IGEL Universal Desktop gives you far greater long term cost 

savings compared with traditional thin clients and more fl exibility to 

handle whatever the future throws at you.

The IGEL Universal Management Suite

Each IGEL Universal Desktop comes 

bundled with a free license for the IGEL 

Universal Management Suite (UMS). This 

is the most powerful yet easy to use remote management software in 

the industry, making deployment and management of IGEL Universal 

Desktops easy and effi cient. There is only one version of the software 

and that is included with your purchase. It is fully enterprise capable, 

can manage thousands of terminals with point-and-click simplicity 

and is very network friendly.

IGEL Product and Technical Support

All customers with registered IGEL Universal Desktops have free 

access to English and German language technical support from 

centers in Europe, The United States and Asia. In addition, you get 

free updates to the IGEL Universal Management Suite as long as 

your devices support the latest UMS client. We maintain our fi rmware 

images for up to 3 years after a model goes end of life, giving an 

exceptionally long service life.

In conclusion, IGEL Universal Desktops offer extremely low running 

costs and are always kept up to date with the latest technology for 

delivering your server-based applications.

Introduction to IGEL

IGEL Technology was founded in 1989 and we 

have specialized in terminals and thin clients ever 

since. We have grown to be a world leader in our 

fi eld and the number one supplier of thin clients 

in our native Germany. We have over ten thousand customers that 

include world leading organizations such as HSBC, Akzo Nobel, 

United Rentals, Scania and Daimler.

We are a private, fi nancially independent, fast growing German 

company that believes in organic growth, quality, environmental 

sustainability and delivering world class technology to our customers. 

Our offi ces in Bremen, Augsburg and Reading are ISO 9001 and ISO 

14001 certifi ed. We have global presence with distribution partners in 

over 20 countries and offi ces in Germany, Great Britain, The United 

States, Hong Kong and Singapore.

The IGEL Universal Desktop

Our Universal Desktop strategy is 

unique and enables organizations 

to deliver all their server-based 

applications, anywhere, with the best user experience, security, ease 

of management, and lowest total cost of ownership. 

We do this by making all IGEL Universal Desktops highly multi-

functional with many server-based protocols or “Digital Services” 

for connecting you to your centralized applications. We develop 

just three “Universal Images”: IGEL Linux, Microsoft

®

 Windows

®

 

Embedded Standard 2009 and Microsoft

®

 Windows

®

 Embedded CE 

6.0 with each image having three different “Digital Service Packs” that 

are unlocked on shipment. As well as many Digital Services, each 

Universal Image has a raft of other features that support bullet proof 

security and connectivity. The three Universal Images are offered 

across a broad range of hardware platforms so you can deploy 

applications anywhere and at a price performance that suits your 

needs. The UD3, UD5 and UD7 hardware platforms have an optional 

“Digital Foot” that provides WiFi connectivity and legacy ports.

Our approach has powerful advantages. 

•  You do not pay for unnecessary hardware or software. 

•  You can also save money by consolidating more hardware, such 

as a PC and a telephone, into one affordable and easy to manage 

device.