Sony PCG-R505JS User Guide
Troubleshooting Your Notebook
109
4
Press
to select Exit, then press
to select Get Default Values. The
message “Load default configuration now?” appears.
5
Select Yes and press Enter.
6
Select Exit (Save Changes), then press Enter. The message “Save
Configuration changes and exit now?” appears.
Configuration changes and exit now?” appears.
7
Select Yes, then press Enter. The notebook restarts.
My notebook starts, but the message “Operating system not
found” appears and Windows does not start.
found” appears and Windows does not start.
❑
If you have connected a docking station with a floppy disk drive or an
external floppy disk drive, make sure there is no floppy disk in the floppy
disk drive (non-bootable).
external floppy disk drive, make sure there is no floppy disk in the floppy
disk drive (non-bootable).
❑
If a non-bootable floppy disk is in the drive, proceed as follows:
1
Turn off the notebook, then remove the floppy disk.
2
Restart the notebook and confirm that Windows starts properly.
❑
If Windows still does not start, follow the steps below to initialize the BIOS:
1
Remove any floppy disk from the floppy disk drive.
2
Turn off the notebook.
3
Remove any peripheral devices connected to the notebook.
4
Turn on the notebook.
5
Press the F2 key when the Sony logo appears. The BIOS setup menu
window appears.
window appears.
6
Press the directional arrow keys to select the Exit menu.
7
Press the arrow keys to select “Get Default Values” then press Enter.
The message “Load default configuration now?” appears.
The message “Load default configuration now?” appears.
8
Select Yes, then press Enter.
✍
If this occurs on a regular basis, contact Sony PC Support
(http://www.sony.com/pcsupport).
(http://www.sony.com/pcsupport).
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