Sony PCG-Z505HS Information Guide

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PCG-Z505HE/PCG-Z505HS
Frequently Asked Questions (FAQs) 
Q: How do I recover applications or drivers that came with my computer if 
the files are corrupted or deleted?
A: 
The Application Recovery CDs allow you to reinstall individual applications 
and device drivers if they are corrupted or accidentally erased. Reinstalling an 
individual device driver or software title may correct a problem you are 
experiencing with your computer, and you may not need to recover the entire 
contents of your hard drive. If you do need to reinstall all the software titles that 
shipped with your computer, use the System Recovery CD(s).
You must be in Windows to run the Application Recovery CD(s). The application 
will not run from DOS. If you have any questions on using the Application 
Recovery CD(s), contact Sony Customer Support.
To use the Application Recovery CD(s)
1
Turn on your computer. If your computer is already on, close all applications.
2
When the Windows desktop appears, insert the Sony Application Recovery 
CD in the CD-ROM drive (not supplied). The Application Recovery utility 
loads automatically.
3
When the Application Recovery menu appears, follow the on-screen 
instructions to complete the recovery process.
Q: Why isn’t the CD-ROM drive reading a CD?
A: 
After inserting a CD, you must wait a few seconds for the CD to be detected 
before trying to access it. If your drive reads some CDs but not others, check the 
shiny side of the disc for dirt or scratches. You may also need to clean the CD-
ROM drive lens with a CD-ROM cleaner.
Your system may include one or two Application Recovery CDs. If you have two Application 
Recovery CDs, insert the first CD to run the Application Recovery program. You may be 
prompted to insert the second CD, depending on the application you wish to restore.