Enterasys csx100 User Guide

FlowPoint User’s Guide: Command Line Interface

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Check that call preemption  is enabled and/or one channel is available or two data channels go to the
same destination.

Check that voice channels have been requested from the ISDN service provider.

Check that the second POTS interface is not initiating a call simultaneously.

Check that the router has been powered on.

Verify that the remote router has a default IP router or a default bridge.

Check that the remote router is not disabled or in Dial Back mode only, and that it has a phone
number.

 Check that it is in  ISDN “standby” mode.

Check that the ISDN line is communicating with the central office and correctly configured.  Check
wiring on the ISDN line.

Check analog telephone device wiring; also check that the ringer is set on.

Be sure that you have configured the correct phone numbers for the POTS interface, the mode is
answer and the interface is enabled.

Check that Additional Call Offering has been subscribed to from the ISDN service provider and that
voice channels have been requested.

Check if call preemption is disabled and two channels are in use to different destinations.

You may be in “Set IP Address” mode. You need to hang up and try again.

You may be in call preemption manual mode.  Press * or # to get a dial tone.

Ensure that the router has a valid IP address.

Check that the Ethernet cable is plugged in.

Ensure that a TFTP server is properly set up to locate the router software

Verify that the router is loading from the network and not from FLASH.