Enterasys 6000 User Manual

 

If you need additional support related to this device, or if you have any 
questions, comments, or suggestions concerning this manual, contact the 
Cabletron Systems Global Call Center:

Before calling the Cabletron Systems Global Call Center, have the 
following information ready:

 

Your Cabletron Systems service contract number 

 

A description of the failure

 

A description of any action(s) already taken to resolve the problem 
(e.g., changing mode switches, rebooting the unit, etc.)

 

The serial and revision numbers of all involved Cabletron Systems 
products in the network

 

A description of your network environment (layout, cable type, etc.)

 

Network load and frame size at the time of trouble (if known)

 

The device history (i.e., have you returned the device before, is this a 
recurring problem, etc.)

 

Any previous Return Material Authorization (RMA) numbers

 

Phone

(603) 332-9400

Internet mail

support@ctron.com

FTP

ctron.com (134.141.197.25)

Login 

 

anonymous

 

Password 

 

your email address

 

BBS

(603) 335-3358 

Modem setting

8N1: 8 data bits, No parity, 1 stop bit

For additional information about Cabletron Systems or our products, 
visit our World Wide Web site:

 

For technical support, select 

 

.

To send comments or suggestions concerning this document, contact the 
Cabletron Systems Technical Writing Department via the following 
email address:

 

Make sure to include the document Part Number in the email message.