Enterasys 9500 Installation Instruction

Introduction

1-6

Getting Help

For additional support related to this device or document, contact Cabletron
Systems using one of the following methods:

Before calling Cabletron Systems, have the following information ready:

Your Cabletron Systems service contract number

A description of the failure

A description of any action(s) already taken to resolve the problem (e.g.,
changing mode switches, rebooting the unit, etc.)

The serial and revision numbers of all involved Cabletron Systems products in
the network

A description of your network environment (layout, cable type, etc.)

Network load and frame size at the time of trouble (if known)

The device history (i.e., have you returned the device before, is this a recurring
problem, etc.)

Any previous Return Material Authorization (RMA) numbers

World Wide Web

http://www.cabletron.com/

Phone

(603) 332-9400

Internet mail

support@cabletron.com

FTP

ftp://ftp.cabletron.com/

anonymous

Password

your email address

To send comments or suggestions concerning this document, contact the
Cabletron Systems Technical Writing Department via the following
email address:

TechWriting@cabletron.com

Make sure to include the document Part Number in the email message.