BlueAnt x3 Information Guide

FREQUENTLY ASKED QUESTIONS (FAQ)

General

1. What is the main difference between the X3 micro and other Bluetooth headsets?

2. What is included in the X3 micro package?

4. How do I handle calls when the X3 micro is connected?

5. Can I transfer an ongoing call back to my phone to continue it there?

6. How many devices can I pair to the X3 micro?

7. Is my phone compatible?

8. What is the passcode/passkey of the X3 micro?

9. Can I change the passcode of the X3 micro?

10. Can I use voice activated dialing if my phone supports it?

11. Can I use the X3 micro to listen to music from my mobile?

12. How often should I charge my X3 micro?

13. Can I use my X3 micro with my computer for VOIP applications?

14. Do I need to pair the devices every time I use them together?

Bluetooth

1. Is it safe to use Bluetooth devices, I have heard they can allow unauthorized connections?

2. Can somebody else take control of my X3 micro if they are in range?

3. What is the difference between Handsfree and Headset Bluetooth Profiles?

4. How do I know if my devices are connected?

5. How far can my mobile be from the X3 micro and still remain connected?

6. Can other electrical devices cause interference with Bluetooth?

7. If I cup my hand over a bluetooth device the signal strength and quality suffers. Why does this happen?

8. What Bluetooth mobile phones can use the X3 micro headset?

Troubleshooting

1. How do I re-connect my X3 Headset?

2. Why won’t my X3 micro go into pairing mode?

3. Is my X3 micro charged?

4. Why can’t I hear any sound from the Speaker?

5. Why is the X3 micro noisy and distorted?

6. My X3 micro worked great but now it won’t connect, what can I do?

7. Why can the talk time and standby time differ with the products specification description?

8. Why does my phones battery not last as long as it used to?

9. I am having trouble pairing a second phone, what can I do?

10. How can I stay near the X3 micro but not have calls diverted through it?

11. My phone says “Bluetooth Module not found” what can I do?

12. I have a pda phone that pairs to the X3 micro but has trouble transferring calls, how can I fix this?

13. Why can’t I hear the dial tone from headset when I dial?

14. Voice dialing is not successful every time what can I do?

15. People cannot hear my voice what am I doing wrong?

16. I have read all the solutions in this document but I still cannot get my X3 micro to work properly, what can I do?