TiVo Series2 Network Guide

8. Check Static IP Address. If you assigned an IP address to your DVR, 

check that its IP address is unique on your network. Also, confirm that 
the first three sets of numbers of the DVR’s IP address are the same as 
those of other devices on the network. (For example, if you computer’s 
IP address starts with “192.168.1” then your DVR’s IP address must also 
start with“192.168.1”.) To find TCP/IP settings on a Macintosh, open 
System Preferences and click on Network . For help finding the IP 
address of Windows-based computers, see “Appendix A: Finding TCP/
IP Settings on a Windows-Based Computer” on page 62.

If you have a wireless network and haven’t already done so, you should 
also try the steps in “My DVR is not connecting to my wireless home 
network.,” below.

1. Check power at wireless access point. Ensure the wireless access point or 

wireless router is receiving power and that the ”link” light is on. 

2. Change password format. If you used an alphanumeric password for 

your wireless network, try using a hexadecimal password instead. You 
can find a hexadecimal password (sometimes referred to as a “Key” or 
“WEP Key”) in the configuration settings for your wireless access point 
or wireless router. If more than one hexadecimal password is listed, 
always use the first one. To change the password format, follow the 
instructions for completing Wireless Settings at “Wireless Settings for a 
Home Network” on page 13.

3. Check for an 802.11g wireless access point. TiVo Series2 DVRs use the 

802.11b wireless networking standard. The DVR is not currently 
compatible with the 802.11g standard. Some 802.11g access points have 
an “802.11b only” mode or an “802.11b and 802.11g” mode that may 
work with your DVR. Refer to your access point’s documentation for 
information about how to switch between available modes.

4. Check signal strength. On the Phone & Network Setup screen (press the 

TiVo button to go to TiVo Central, then select Messages & Setup, then 
Settings, then Phone & Network Setup) check the wirelesss signal 
strength. The following may improve wireless signal strength:

• Make sure the wireless adapter is placed well away from the DVR’s 

power supply, or power strips, or surge protectors. Any of these may 
cause interference and reduce signal strength. Some household 
appliances, such as microwave ovens and 2.4 GHz cordless phones 
may also reduce signal strength when they are in use.

• Verify that the wireless network adapter's antenna is fully extended.

• Move the wireless network adaptor to a higher position, or give it a 

better line of sight to your wireless gateway (router).

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