TiVo Series2 Network Guide
4
Troubleshooting
55
What playlist formats can I use?
• TiVo Desktop for Windows works with playlists in the following
formats used by common digital music players:
• TiVo Desktop for Macintosh works with playlists created using iTunes 3
on the Mac.
What image file formats can I use?
• TiVo Desktop for Windows works with the following image formats:
• TiVo Desktop for Macintosh works with the following image formats:
I can’t see my computer in the “Music & Photos” screen.
1. Check that your computer is on and is not in “sleep” mode.
2. Check published music or photos. Confirm that you have published
music and/or photos. (See “Publishing Your Music” on page 32 or
“Publishing Your Photos” on page 34.)
“Publishing Your Photos” on page 34.)
3. Check the computer’s connection to your home network. Check the
computer’s connections to your home network. If your home network
includes a shared Internet connection, check that your computer is on
your home network by opening a browser such as Internet Explorer and
going to
includes a shared Internet connection, check that your computer is on
your home network by opening a browser such as Internet Explorer and
going to
.
4. Check the DVR’s connection to your home network. See“General Network
5. Restart the computer.
6. Check network security software. Some network security software, such
as some VPN and personal firewall applications, may block the TiVo
Desktop application’s access to your home network. If you are using
network security software, trying turning it off. Some network security
software, such as some versions of the Cisco VPN application, can only
be turned off through appropriate configuration settings; simply
quitting from the application may not end all of its processes.
Desktop application’s access to your home network. If you are using
network security software, trying turning it off. Some network security
software, such as some versions of the Cisco VPN application, can only
be turned off through appropriate configuration settings; simply
quitting from the application may not end all of its processes.
Additional troubleshooting step for Macintosh only:
7. Check the Mac firewall. If your Macintosh is using the firewall—a kind of
security software for computers connected to a network—that is
provided as a feature of the Mac OS, try the following steps. If you are
provided as a feature of the Mac OS, try the following steps. If you are
M3U
PLS
ASX
B4S
BMP
DIB
GIF
JPG
PNG
BMP
TIFF
GIF
JPG
PNG