TiVo Series2 Network Guide
Online Scheduling Troubleshooting
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then To Do List, then View Recording History. Find and select the
program that did not record to view a brief explanation.
program that did not record to view a brief explanation.
2. Check the To Do List. If you chose to record the program only if it did not
conflict with other recordings at the same time, the DVR may have
found an alternate showing of the program to record that did not
conflict with other programs Check the To Do List to determine whether
the program is still scheduled to record. To reach the To Do List, press
the TiVo button to go to TiVo Central, then select Pick Programs to
Record, then To Do List.
found an alternate showing of the program to record that did not
conflict with other programs Check the To Do List to determine whether
the program is still scheduled to record. To reach the To Do List, press
the TiVo button to go to TiVo Central, then select Pick Programs to
Record, then To Do List.
3. Check connection. To test the DVR’s connection to the TiVo service, press
the TiVo button to go to TiVo Central, then select Messages & Setup,
then Settings, then Phone & Network Setup, then “Connect to the TiVo
service now,” then press SELECT. If the connection fails: for a shared
broadband connection, see “General Network Troubleshooting” on page
51; for a connection over a phone, see the phone troubleshooting in the
Viewer’s Guide that came with your DVR, or check our online customer
support at
then Settings, then Phone & Network Setup, then “Connect to the TiVo
service now,” then press SELECT. If the connection fails: for a shared
broadband connection, see “General Network Troubleshooting” on page
51; for a connection over a phone, see the phone troubleshooting in the
Viewer’s Guide that came with your DVR, or check our online customer
support at
.
4. Check Channels You Receive. If the program you requested does not air
on a channel you receive, the DVR will not be able to record it. In
addition, if you receive the channel but it is not checked on the Channels
You Receive list, the DVR cannot record from it. To check the Channels
You Receive list, press the TiVo button to go to TiVo Central, then select
Messages & Settings, then Settings, then Preferences, then Customize
Channels, then Channels You Receive. Every channel you receive that
you wish to schedule recordings from should have a checkmark beside
it. To add or remove a checkmark, highlight a channel and press
SELECT.
addition, if you receive the channel but it is not checked on the Channels
You Receive list, the DVR cannot record from it. To check the Channels
You Receive list, press the TiVo button to go to TiVo Central, then select
Messages & Settings, then Settings, then Preferences, then Customize
Channels, then Channels You Receive. Every channel you receive that
you wish to schedule recordings from should have a checkmark beside
it. To add or remove a checkmark, highlight a channel and press
SELECT.
I requested a confirmation e-mail but did not receive one.
If you or your Internet Service Provider have a filter to delete junk e-mail,
you may have to change the filter’s settings to receive e-mail from TiVo.
you may have to change the filter’s settings to receive e-mail from TiVo.
A program recorded at a different time than I requested
If you chose to record the program only if it did not conflict with other
recordings at the same time, the DVR may have found an alternate showing
of the program to record that did not conflict with other programs.
recordings at the same time, the DVR may have found an alternate showing
of the program to record that did not conflict with other programs.