Clarity d613 User Guide

Privacy of communications may not be ensured when using this phone.
Warning: To maintain the compliance with the FCC’s RF exposure guideline, place the 
base unit at least 20 cm from nearby persons.
For body worn operation, this handset has been tested and meets the FCC RF 
exposure guidelines when used with the Clarity accessories supplied or designated 
for this product.  Use of other accessores may not ensure compliance with FCC RF 
exposure guidelines.
When using your telephone equipment, basic safety precautions should always be 
followed to reduce the risk of fire, electric shock and injury to persons including the 
following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the telephone.
3. Do not use this telephone near a bathtub, wash basin, kitchen sink or laundry tub, in 
a wet basement, near a swimming pool or any where else there is water.
4.  Avoid using a telephone (other than a cordless type) during a storm. There may be a 
remote risk of electrical shock from lightning.
5. Do not use the telephone to report a gas leak in the vicinity of the leak.
6. Unplug this telephone from the wall outlets before cleaning. Do not use liquid 
cleaners or aerosol cleaners on the telephone. Use a damp cloth for cleaning.
7. Place this telephone on a stable surface. Serious damage and/or injury may result if 
the telephone falls.
8. Do not cover the slots and openings on this telephone. This telephone should never 
be placed near or over a radiator or heat register. This telephone should not be placed 
in a built-in installation unless proper ventilation is provided.
9. Operate this telephone using the electrical voltage as stated on the base unit or the 
owner’s manual. If you are not sure of the voltage in your home, consult your dealer 
or local power company.
10. Do not place anything on the power cord. Install the telephone where no one will 
step or trip on the cord.
11. Do not overload wall outlets or extension cords as this can increase the risk of 
fire or electrical shock.
12. Never push any objects through the slots in the telephone. They can touch 
dangerous voltage points or short out parts that could result in a risk of fire or 
electrical shock. Never spill liquid of any kind on the telephone.
13. To reduce the risk of electrical shock, do not take this phone apart. Opening or 
removing covers may expose you to dangerous voltages or other risks. Incorrect 
reassembly can cause electric shock when the appliance is subsequently used. 

Dispose of used batteries according to the instructions.
1. Do not dispose of the battery in a fire as it may explode. Check with local 
codes for possible special disposal instructions.
2. Do not open or mutilate the battery. Released electrolyte is corrosive and 
may cause damage to the eyes and skin. It may be toxic if swallowed.
3. Exercise care in handling batteries in order not to short the battery with 
conducting materials such as rings, bracelets and keys. The battery or conduction 
material may overheat and cause burns.

14. Unplug this product from the wall outlet and refer servicing to the manufacturer 
under the following conditions:  when the power supply cord or plug is frayed or 
damaged; if liquid has been spilled into the product; if the telephone has been exposed 
to rain or water; if the telephone does not operate normally by following the operating 
instructions; if the telephone has been dropped or the case has been damaged; if the 
telephone exhibits a distinct change in performance.  Adjust only those controls that are 
covered by the operating instructions. Improper adjustment may require extensive work 
by a qualified technician to restore the telephone to normal operation; if the telephone 
does not operate normally by following the operating instructions.  
15. Never install telephone wiring during a lightning storm.
16. Never install telephone jacks in wet locations unless the jack is specifically designed 
for wet locations.
17. Never touch uninsulated telephone wires or terminals unless the telephone line has 
been disconnected at the network interface.
18. Use caution when installing or modifying telephone lines.

part 68 of Fcc rules information
a) This equipment complies with Part 68 of the FCC rules and the requirements 

adopted by the ACTA. On the bottom of this equipment is a label that contains, 

among other information, a product identifier in the format US:AAAEQ##TXXXX. If 

requested, this number must be provided to the telephone company.
b) A plug and jack used to connect this equipment to the premises wiring and 

telephone network must comply with the applicable FCC Part 68 rules and 

requirements adopted by the ACTA.  A compliant telephone cord and modular plug, 

RJ11C USOC, is provided with this product. It is designed to be connected to a 

compatible modular jack that is also compliant. See installation instructions for details.
c) The REN is used to determine the number of devices that may be connected to 

a telephone line. Excessive RENs on a telephone line may result in the devices not 

ringing in response to an incoming call. In most but not all areas, the sum of RENs 

should not exceed five (5.0). To be certain of the number of devices that may be 

connected to a line, as determined by the total RENs, contact the local telephone 

company. For products approved after July 23, 2001, the REN for this product is part 

of the product identifier that has the format US:AAAEQ##TXXXX. 
The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN 

of 0.3). For earlier products, the REN is separately shown on the label.
d) If this telephone equipment causes harm to the telephone network, the telephone 

company will notify you in advance that temporary discontinuance of service may 

be required. But if advance notice isn’t practical, the  telephone company will notify 

the customer as soon as possible.  Also, you will be advised of your right to file a 

complaint with the FCC if you believe it is necessary. 
e) The telephone company may make changes in its facilities, equipment, operations 

or procedures that could affect the operation of the equipment. If this happens the 

telephone company will provide advance notice in order for you to make necessary 

modifications to maintain uninterrupted service.
f) If trouble is experienced with this telephone equipment, for repair or warranty 

information, please contact Clarity, 1-800-426-3738. If the equipment is causing harm 

to the telephone network, the telephone company may request that you disconnect 

the equipment until the problem is resolved.
g) This telephone equipment is not intended to be repaired and it contains no 

repairable parts. Opening the equipment or any attempt to perform repairs will void 

the warranty. For service or repairs, call 1-800-426-3738.
h) Connection to party line service is subject to state tariffs. Contact the state 

public utility commission, public service commission or corporation commission for 

information.

part 68 of Fcc rules information
i) If your home has specially wired alarm equipment connected to the telephone 
line, ensure the installation of this telephone equipment does not disable your alarm 
equipment. If you have questions about what will disable alarm equipment, consult your 
telephone company or a qualified installer.
j) This telephone equipment is hearing aid compatible.
customer-owned coin/credit card phones:
To comply with state tariffs, the telephone company must be given notification prior to 
connection. In some states, the state public utility commission, public service commission 
or corporation commission must give prior approval of connection.

part 15 of Fcc rules information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following 
two conditions: (1) This device may not cause harmful interference, and (2) this device 
must accept any interference received, including interference that may cause undesired 
operation.
Your equipment has been tested and found to comply with the limits of a Class B digital 
device, pursuant to Part 15 of FCC rules. These limits are designed to provide reasonable 
protection against harmful interference in residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed 
and used in accordance with the instructions, may cause harmful interference to radio 
communications. However, there is no guarantee that interference will not occur in a 
particular installation; if this equipment does cause harmful interference to radio or 
television reception, which can be determined by turning the equipment off and on, you 
are encouraged to try to correct the interference by one of the following measures:
1.  Where it can be done safely, reorient the receiving television or radio antenna.
2.  To the extent possible, relocate the television, radio or other receiver with respect 
to the telephone equipment. (This increases the separation between the telephone 
equipment and the receiver.)
3.  Connect the telephone equipment into an outlet on a circuit different from that to 
which the television, radio, or other receiver is connected.
4.  Consult the dealer or an experienced Radio/TV Technician for help.  
Warning: Changes or modifications not expressly approved by the manufacturer 
responsible for compliance could void the user’s authority to operate the equipment. 

this product meets the applicable industry canada technical specifications.
Before installing this equipment, users should ensure that it is permissible to be 

connected to the facilities of the local telecommunications company. The equipment must 

also be installed using an acceptable method of connection. In some cases, the company’s 

inside wiring associated with a single line individual service may be extended by means 

of a certified connector assembly (telephone extension cord). The customer should be 

aware that compliance with the above conditions may not prevent degradation of service 

in some situations. Repairs to certified equipment should be made by an authorized 

Canadian maintenance facility designated by the supplier. 
Any repairs or alterations made by the user to this equipment, or equipment 

malfunctions, may give the telecommunications company cause to request the user to 

disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of 

the power utility, telephone lines and internal metallic water pipe system, if present, are 

connected together. This precaution may be particularly important in rural areas.
Warning: Users should not attempt to make such connections themselves, 

but should contact the appropriate electrical inspection authority, or electrician, as 

appropriate.
The Ringer Equivalence Number is an indication of the maximum number of terminals 

allowed to be connected to a telephone interface. The termination on an interface may 

consist of any combination of devices subject only to the requirement that the sum of the 

Ringer Equivalence Numbers of all the devices does not exceed five.
This Class B digital apparatus complies with Canadian ICES-003.
(The term “IC:” before the certification/registration number only signifies that the 

Industry Canada technical specifications were met.)

Incidental or consequential Damages:  Neither Clarity nor your retailer dealer or selling 

distributors has nay responsibility for any incidental or consequential damages including without 

limitation, commercial loss or profit, or for any incidental expenses, expenses, loss of time, or 

inconvenience.  Some states do not allow exclusion or limitation of incidental or consequential 

damage, so the above limitation or exclusion may not apply to you.
other legal rights: This warranty gives you specific legal rights and you may also have other 

rights which vary from state to state.
To obtain warranty service, please prepay shipment and return the unit to the appropriate facility 

listed below.
 

  Clarity Service Center  

 

 

Plantronics Service Centre 

 

  4289 Bonny Oaks Drive, Suite 106 

 

2732 Etienne Lenoir 

 

  Chattanooga, Tennessee 37406 

 

Laval, Quebec H7R 0A3 

 

  Tel. (423) 629-3500 or (800) 426-3738  

Tel: (800) 540-8363 or (514) 956-8363 

 

  Fax: (423) 622-7646 or (800) 325-8871 

Fax: (514) 956-1825

Please use the original container, or pack the unit(s) in a sturdy carton with sufficient packing 

material to prevent damage. Include the following information:  

 

A proof-of-purchase indicating model number and date of purchase;  

 

Bill-to address;  

 

Ship-to address;  

 

Number and description of units shipped;  

 

Name and telephone number of person to call, should contact be necessary;  

 

Reason for return and description of the problem. 

Damage occurring during shipment is deemed the responsibility of the carrier, and claims should 

be made directly with the carrier.
The following warranty and service information applies only to products purchased and used 

in the U.S. and Canada. For warranty information in other countries, please contact your local 

retailer or distributor.  

limited Warranty: Clarity, a division of Plantronics, Inc. (“Clarity”) warrants to the original 

consumer purchaser that, except for limitations and exclusions set forth below, this product shall 

be free from defects in materials and workmanship for a period of one (1) year from the date 

of original purchase (“Warranty Period”). The obligation of Clarity under this warranty shall be 

at Clarity’s option, without charge, of any part or unit that proves to be defective in material or 

workmanship during the Warranty Period.
exclusions from Warranty: This warranty applies only to defects in factory materials and 

factory workmanship. Any condition caused by accident, abuse, misuse or improper operation, 

violation of instructions furnished by Clarity, destruction or alteration, improper electrical 

voltages or currents, or repair or maintenance attempted by anyone other than Clarity or 

an authorized service center, is not a defect covered by this warranty. Telephone companies 

manufacture different types of equipment and Clarity does not warrant that its equipment is 

compatible with the equipment of a particular phone company. 
implied Warranties: Under state law, you may be entitled to the benefit of certain implied 

warranties. These implied warranties will continue in force only during the warranty period. 

Some states do allow limitations on how long an implied warranty lasts, so the above limitation 

may not apply to you.

charging
The Battery icon is not showing that it is charging when the handset is placed on the 
base. 
1.  Bad battery contact  move the handset slightly. 
2.  Dirty contact.  Clean the battery contact with a cloth moistened with alcohol. 
3. Battery is full, no need to charge.
no dial tone
1. No power, check the connections. Reset the phone: unplug and plug back in the 
electrical outlet. 
2. The Battery has lost its charge. Charge the battery pack for at least 24 hours. 
3. You are too far from the base, move closer to the base. 
4. Make sure that you have used the telephone line cord and DC power adapter 
provided. 
5. Make sure that the DC power adapter is connected correctly.
poor audio quality
1.  The base may be too close to electrical appliances, reinforced concrete walls or 
metal door frames.  Place the base away from any electrical appliances. 
caller iD service does not work
Check your subscription with your network provider.
a phonebook entry cannot be stored
The phonebook may be full. Delete an entry to free memory.
no display 
1. Try recharging or replacing the battery pack.
2. Reset the telephone base. Unplug the unit’s electrical power, then plug it back in.
registration
unable to register another handset
1. Be sure that it is a Clarity expandable handset that is compatible to the D613. 
2. If there is a total of 5 handsets registered, the maximum has been reached. 
3. The display shows NOT REGISTERED. You must de-register a handset in order 
to register a new one.

amplified dB level: 30dB
Dimensions 
Handset Size: 7” x 2” x 1 1/4” (H x W x D)                         
Base Size: 2 1/2” x 5 1/2” x 4” (H x W x D)
Weight
Handset Weight: 3.14 oz.
Base Weight: 5.04 oz. 
power requirements: 
AC Adapter: 6VDC, 600 mA; 
Battery: 2.4V 550mAh Ni-MH

handset loses the link to base during use
1.  Check the power cord is connected properly into the telephone base. 
2.  Make sure the DC power adapter is connected properly into an electrical outlet. 
3.  Move the cordless handset closer to the telephone base. It may be out of range. 
4.  Reset the telephone base by unplugging the unit’s electrical power. Wait for around 
15 seconds and plug it back in again. Allow up to one minute for the cordless handset 
and the telephone base to synchronize.
Static on the line
1.  Your phone may be located near a touch lamp, microwave, refrigerator or other 
household appliances. Try relocating your phone to another area. 
2.  A cordless phone on your line may cause static. Try disconnecting the cordless phone. 
This may eliminate the problem. 
3.  Extra devices attached to the telephone, such as CID units and answering machines 
may cause static. Disconnecting the devices may eliminate the problem. 
4.   If there is also a DSL service in the home, this will cause interference on the line. 
That interference is then amplified by the phone, causing a less than optimal quality of 
conversation. Install the phone line filter provided by the DSL service provider to reduce 
the amount of interference on the line.
interference
1.  Check cords and connections. Frayed or poorly connected cords can cause 
interference. Swap cords if necessary.
noise interference on your radio or television
Your base or charger may be too close.  Move it as far away as possible.
answer machine
1.  Make sure the answering machine is on.
2. The memory may be full.  If so, you will need to delete some messages.