Gigaset C380 S30852-H2007-K101 User Manual

Product codes
S30852-H2007-K101
Page of 55
43
Service (Customer Care)
C380 / IM-NORD EN / A31008-M2007-R201-1-SM19 / appendix.fm / 18.10.2008
Ve
rs
ion 4,
 29
.10.
2007
Questions and answers
If you have any questions about using 
your phone, visit us at www.gigaset.com/
customercare at any time. The table 
below contains a list of common problems 
and possible solutions.
Authorisation
This device is intended for analogue 
phone lines in your network.
Country-specific requirements have been 
taken into consideration.
We, Gigaset Communications GmbH, 
declare that this device meets the 
essential requirements and other relevant 
regulations laid down in Directive 1999/5/
EC.
A copy of the 1999/5/EC Declaration of 
Conformity is available at this Internet 
address:
The display is blank.
1. The handset is not switched on.
¥
Press and hold the end call key 
a
.
2. The batteries are flat.
Charge or replace the batteries 
" 
Base
" flashes in the display.
1. The handset is outside the range of the 
base station.
¥
Move the handset closer to the base 
station.
The base station's range is reduced 
¥
Deactivate Eco Mode (
reduce the distance between the hand-
set and base station.
3. The base station is not turned on.
Check the base station's mains adapter 
Handset does not ring.
1. The ringer is deactivated.
¥
Activate the ringer (
You cannot hear a ringer/dialling tone from 
the fixed line network. 
The phone cord supplied has not been used or 
has been replaced by a new cord with the 
wrong pin connections.
¥
Please always use the phone cord supplied 
or ensure that the pin connections are cor-
rect when purchasing from a retailer 
Error tone sounds after system PIN prompt.
You have entered the wrong system PIN.
Reset the system PIN to 0000 
Forgotten the system PIN. 
Reset the system PIN to 0000 
The other party cannot hear you. 
You have pressed the 
§Mute§
 display key. 
The handset is "muted".
Activate the microphone again 
The number of the caller is not displayed 
despite CLIP.
Calling Line Identification is not enabled.
¥
The caller should ask the network provider 
to release Calling Line Identification (CLI).
You hear an error tone (descending tone 
sequence) when inputting.
Action has failed/invalid input. 
¥
Repeat the operation. 
Watch the display and refer to the user 
guide if necessary.
You cannot listen to messages on the 
network mailbox.
Your PABX is set for dial pulsing.
¥
Set your PABX to touch tone dialling.