UMAX 4400 User Guide

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If you are located outside the United States and Canada, you must contact 
your originating reseller for services and support. 
Website:  
http://www.umax.com
 
Phone:  
(214) 
739-1915 
Please check our website for any changes of these contact windows. 
Returns for Repair: 
If your product appears to be damaged or does not work properly we 
encourage you to contact the store where you purchased the product 
immediately.  Most stores provide replacement of damaged or non-
operational goods for a short period after sale.  Check your store receipts or 
documentation.  At our option we may repair your scanner or replace it (see 
your Warranty).  In either case you will have to call UMAX to arrange the 
return your scanner.  When you call UMAX we will issue you a Return 
Merchandise Authorization (RMA) number.  You MUST print this RMA 
number on the outside of the box in which the scanner is returned next to the 
shipping label.  Please use large print.  UMAX rejects all shipments without 
proper RMA numbers.  Note that UMAX will not accept any shipments 
from outside the territory of the United States and Canada.