Utstar pn820 User Guide

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Voice command has many features to manage. This section describes 
some of the simple ways to manage Voice command.

How do I get Help? – Say “Help”, it is context sensitive and will assist 
you with currently available commands. 

Do I have to wait until a question finishes to answer? – No. You 
can press the Voice Command Button anytime during a question to 
interrupt. As soon as you see the microphone icon, you can speak your 
answer. 

What’s a quick way to cancel? – Try one of the following: 

•   You can press and hold the Voice Command Button to cancel the 

current interaction. (*Not available on all devices) 

•   You can respond with “Cancel”. 

Changing the Voice Command Button – To select a Voice Command 
Button, see Using the Voice Command Button. 

Longer command variations are easier to recognize – If you 
are having trouble with recognition, try using the longest command 
variation. For example, say “Correct” instead of “Yes” to place a phone 
call. 

Does Voice Command work better if I yell at it? – No. When your 
voice is too loud, distorted audio is sent to Voice Command. Likewise, 
if you speak too close to the microphone, it will be more difficult to 
recognize your speech. 

How do I get the best recognition results? – For best results, adjust 
your microphone gain setting as described in Getting Started and 
speak normally. 

Pause before speaking – Wait until after the microphone icon appears 
before speaking. If you speak too soon, Voice Command will miss the 
beginning of your response.