Zebra kr203 User Guide

Page of 80
Troubleshooting
Resetting the Factory Default Values
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P1028247-001 Rev. B
KR203 Hardware Integrator Guide
10/26/2010
A receipt format was sent to, but not recognized by, the printer.
• If the status LED is on or flashing, refer to 
.
• Make sure the USB cable is correctly installed. Refer to 
.
• A communications problem has occurred. Perform a USB detect (refer to the three-
flash sequence of 
The receipts are not cutting at the black mark.
• Make sure you are using the appropriate media guide for the desired media width. 
See 
.
• Perform a media guide calibration. Refer to the four-flash sequence of 
.
• Make sure you are using the appropriate media. See 
.
• Use the Windows driver to set the printer to black mark mode. Refer to the Software 
Integrator Guide (P1026208) for instructions on setting black mark mode.
• Reload the media. See 
.
Resetting the Factory Default Values 
• Sometimes, resetting the printer to the factory defaults may solve some problems. 
Refer to the two-flash sequence of 
• Use the Windows driver to perform a printer reset. Refer to the Software Integrator 
Guide (P1026208) for instructions.
Contact Technical Support
Technical Support via the Internet is available 24 hours per day, 365 days per year.
For questions on the operation of Zebra equipment and software, please call your 
distributor. For additional assistance, contact us (see 
Please have your model and serial numbers available.