DELL 2000 Reference Guide

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Limited Warranty, Return Policy, and Year 2000 Statement of Compliance
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SOME STATES (OR JURISDICTIONS) DO NOT ALLOW LIMITATIONS ON HOW 
LONG AN IMPLIED WARRANTY LASTS, SO THE PRECEDING LIMITATION MAY NOT 
APPLY TO YOU.
DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS 
LIMITED WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSE-
QUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR 
PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE.
SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITA-
TION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRECEDING 
EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
These provisions apply to Dell’s three-year limited warranty only. For provisions of any 
service contract covering your system, refer to your invoice or the separate service 
contract that you will receive.
If Dell elects to exchange a system or component, the exchange will be made in 
accordance with Dell’s Exchange Policy in effect on the date of the exchange. In any 
instance in which Dell issues a Return Material Authorization Number, Dell must 
receive the product(s) for repair prior to the expiration of the warranty period in order 
for the repair(s) to be covered by the limited warranty.
NOTE: If you chose one of the available warranty and service options in place of the 
standard three-year limited warranty described in the preceding text, the option you 
chose will be listed on your invoice.
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Dell Computer Corporation (“Dell”) manufactures its hardware products from parts 
and components that are new or equivalent to new in accordance with industry-
standard practices. Dell warrants that the hardware products it manufactures will be 
free from defects in materials and workmanship. The warranty term is three years 
beginning on the date of invoice, as described in the following text.
Damage due to shipping the products to you is covered under this limited warranty. 
Otherwise, this limited warranty does not cover damage due to external causes, 
including accident, abuse, misuse, problems with electrical power, servicing not 
authorized by Dell, usage not in accordance with product instructions, failure to per-
form required preventive maintenance, and problems caused by use of parts and 
components not supplied by Dell.
This limited warranty does not cover any items that are in one or more of the follow-
ing categories: software; external devices (except as specifically noted); accessories 
or parts added to a Dell system after the system is shipped from Dell; accessories or 
parts added to a Dell system through Dell’s system integration department; accesso-
ries or parts that are not installed in the Dell factory; or DellWare products. Monitors, 
keyboards, and mice that are Dell-branded or that are included on Dell’s standard price 
list are covered under this limited warranty; all other monitors, keyboards, and mice 
(including those sold through the DellWare program) are not covered. Batteries for