Brother HL-2700CN User Manual

TROUBLESHOOTING 6 - 20

If the same problem occurs again, call your dealer or Brother Customer Service.

Wrinkle

1) Change to a recommended type of paper, and then check that the

problem is solved.

2) Check that the back cover is closed properly.
3) Check that the transfer roller is installed properly.
4) Check that the fusing unit is installed properly.
5) Replace the fusing unit.

Mixed color image

1) Check that the front cover is closed properly.
2) Check that the toner cartridges are installed properly.
3) Check that the transfer roller is installed properly.
4) Replace the toner cartridges.

Insufficient gloss

Check that the recommended paper is being used.

Offset image

Check that the recommended paper is being used.

Poor fixing

1) Check that the recommended paper is used.
2) Check that the media type mode is selected properly.
3) Check that the release lever of fusing unit is selected properly.
4) Replace the fusing unit.

Poor fixing when printed on thick
paper

Set the printer to thick paper mode through the control panel or the printer
driver.

Examples of poor print quality

Recommendation

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.