Brother HL-8050N User Manual

TROUBLESHOOTING   5 - 4

The printer does not 
print

Example for Windows

®

 XP

Does "Pause Printing" appear in the printer 
window?

When printing stops because of an error, 
the printer sometimes switches to the 
"Pause Printing" state. Follow the steps 
below to release the printer from the "Pause 
Printing" state.
1. On the Start menu, click Printers and 

Faxes.

2. Double-click the appropriate printer.
3. In the printer window, click the Printer 

menu.

4. On the Printer menu, if Pause Printing is 

selected, click it to release.

Is the printer off?

Press the I on the power switch to turn the 
printer on.
See Turning the Printer On and Off on page 
1-5.

Is the parallel, USB, or Ethernet interface 
cable loose or disconnected?

Turn the printer off and check the interface 
cable. If necessary, reconnect it, then turn 
the printer back on.

Cannot print with 
TCP/IP

Is the printer IP address set correctly? 
(When using TCP/IP.)

The IP address might be different. Call your 
system administrator and set the correct IP 
address.
Use the printer configuration list to confirm 
the current IP address.

Is there a reception filter?

Call your system administrator to find out if 
there is a reception filter set.

An error message 
appears on the 
computer screen

A printer error has occurred.

Check the message and rectify the error 
accordingly.