PRIMERA ii User Manual

3. Right-click the Turn off Autoplay option and select

Properties.  

4. Select the Enabled button and change the “Turn off

Autoplay on:” option to All Drives.  

5. Select Apply and then OK and you can close the Group

Policy editor. 

E. TECHNICAL SUPPORT

This manual and the Users Manual should help in resolving

most issues.  However if you still need assistance, we are here to

help.  Primera Technology's Technical Support Department is

available from 8:00 AM to 6:00 PM, CST from Monday to Friday.  
Support documentation is also available on line at

www.primera.com and by email at support@primera.com.

When calling, make sure to have the serial number of the

Publisher available as well as the 

log file 

from PTBurn Server. 

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