NorthStar 957 User Manual

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957 Operator’s Manual, Rev. B
Chapter 1 - Getting Started
Hearing from you
Your feedback is important and helps Northstar ensure that 
this manual is a valuable resource for all 957 users. Send your 
questions, comments, or suggestions about this manual to:
 manuals@northstarcmc.com
Service and repair
In case of a 957 operating problem, you can contact your 
dealer or return the 957 to Northstar for diagnosis and repair. 
Before returning the 957 for repair, you may want to save your 
waypoints and routes. When describing an operating problem, 
be as complete and accurate as possible. Be sure to have your 
957’s serial number and software revision available whenever 
contacting or corresponding with your dealer or Northstar
.
 If 
you need help, call the Northstar Service Department at 
978-897-6600. 
NOTE:
To prevent delays, it’s critical that you first obtain a Return Materials
Authorization (RMA) number from the Service Department before return-
ing your 957 to Northstar. 
The 957 is covered by a two-year limited warranty (see the 
Limited Warranty Policy at the front of this manual), which, in 
summary, states that if the 957 is returned to Northstar by the 
owner or dealer during the warranty period, Northstar will 
Fax
:
Service: 978/897-1595
Sales: 978/897-7241
Telephone:
Main number: 978/897-6600 or 800/628-4487
U.S. mail: 
30 Sudbury Road
Acton, MA 01720 USA
Website:
www.northstarcmc.com (you can send email to 
Northstar from this site).
Table 1: Contacting Northstar  (continued)