VIZIO vp423 User Guide

VIZIO VP423 HDTV10A User Manual 

Version 5/16/2008 

80 

 

www.VIZIO.com 

For displays forty-two inches (42”) and larger, VIZIO will generally cover the transportation charges to perform an on-site swap of 

the original unit with the replacement unit. For displays under forty-two inches (42”), the customer is responsible for the 

transportation charges to VIZIO’s service center. VIZIO will be responsible for the return transportation charges from the service 
center to the customer. Please read VIZIO’s Limited Product Warranty for warranty terms and conditions. 

Mail-In Warranty Repair generally is performed on displays which are smaller than 30 inches. 

If VIZIO Technical Support determines that a problem with a display unit may be within the terms and conditions of the VIZIO 

Limited Product Warranty and that a mail-in repair may be performed, the customer will be provided with a return authorization 

number and mail-in repair instructions. Proof of purchase is required to confirm the product is within the one-year limited 
warranty period and meets the terms and conditions of the VIZIO Limited Product Warranty. 

The customer will be provided with instructions for packing and shipping the unit to the VIZIO service center. The original carton 
box and packing material, or an equivalent as designated by VIZIO, must be utilized. The cost of shipping to VIZIO’s service 

center is at the customer's expense. After the product is repaired and tested, the VIZIO service center will ship the unit back to 

the customer at VIZIO’s expense. VIZIO is not responsible for the de-installation or re-installation of the product. Please read 

VIZIO’s Limited Product Warranty for warranty terms and conditions.