GE 27923fe2 User Guide

Make sure your package includes the items shown here.

Your telephone equipment is approved for connection to the Public Switched Telephone Network 

and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical 

Requirements for Telephone Terminal Equipment published by ACTA.
1  Notification to the Local Telephone Company

On the bottom of this equipment is a label indicating, among other information, the US number 

and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this 

information to your telephone company.
The REN is useful in determining the number of devices you may connect to your telephone line 

and still have all of these devices ring when your telephone number is called. In most (but not 

all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be 

certain of the number of devices you may connect to your line as determined by the REN, you 

should contact your local telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone network 

must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A 

compliant telephone cord and modular plug is provided with this product. It is designed to be 

connected to a compatible modular jack that is also compliant. See installation instructions 

for details.
Notes  
• This equipment may not be used on coin service provided by the telephone company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use your own 

telephone equipment if you are on a party line. Check with your local telephone company.

• Notice must be given to the telephone company upon permanent disconnection of your 

telephone from your line.

• If your home has specially wired alarm equipment connected to the telephone line, 

ensure the installation of this product does not disable your alarm equipment. If you have 

questions about what will disable alarm equipment, consult your telephone company or a 

qualified installer.

Should your equipment cause trouble on your line which may harm the telephone network, 

the telephone company shall, where practicable, notify you that temporary discontinuance of 

service may be required. Where prior notice is not practicable and the circumstances warrant 

such action, the telephone company may temporarily discontinue service immediately. In case 

of such temporary discontinuance, the telephone company must: (1) promptly notify you of 

such temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3) 

inform you of your right to bring a complaint to the Commission pursuant to procedures set 

forth in Subpart E of Part 68, FCC Rules and Regulations.

1.  Press the  TALK button and dial the desired number.
2.  To hang up, press the TALK button or place the handset in the base cradle.

Press the REDIAL button to quickly redial the last number you called (up to 32 digits).
If you get a busy signal, and want to keep dialing the number, press REDIAL to dial the 

number directly.

1.  To answer a call press the TALK button on the handset before you begin speaking.
2.  To hang up, press the TALK button or place the handset in the base cradle.

When the in use/charge indicator on the base is lit, the handset is either in use or 

charging. The in use/charge indicator on the base flashes when you receive a call.

1. Press the PROG button until you hear a beep. The TALK button will flash 

while in this mode. 

2.  Press the 1 or 2 button to select the Ringer Tone.
3.  Press the PROG button again.  The unit beeps to confirm. 

If you subscribe to the Call Waiting service from your local telephone you will hear a 

beep to indicate another call is waiting on the line. To connect the waiting call, press 

the FLASH button on the handset and your original call is put on hold. You may switch 

back and forth between the two calls by pressing the FLASH button.

When the phone is 

ON, press the VOLUME (left or right arrow) on the handset to adjust 

the volume of the handset’s earpiece. There are four settings. Press the right arrow to 

increase the volume and left arrow to decrease the volume. 

While talking on the phone, you might need to manually change the channel in order 

to reduce static caused by appliances, such as baby monitors, garage door openers, 

microwave ovens, or other cordless phones. Press and release the CHAN button to 

move to the next clear channel.

1.  Make sure the phone is 

OFF (not in TALK mode)

2.  Press and hold the PROG button until you hear a beep. The TALK button will flash 

while in this mode.

3.  Press the TONE* button to select Tone Dialing or press the PAUSE# button to select 

Pulse Dialing.

4.  Press the PROG button again.  The unit beeps to confirm.

The feature is useful only if you have pulse (rotary) service. Temporary Tone Dialing 

enables pulse (rotary) service phone users to access touchtone services offered by 

banks, credit card companies, etc. For example, when you call your bank you may need 

to enter your bank account number. Temporarily switching to touchtone mode allows 

you to send your number.
1.  Dial the telephone number and wait for the line to connect.
2.  When your call is answered, press the TONE* button on the handset to temporarily 

change from pulse dialing to tone dialing. 

3.  Follow the automated instructions to get the information you need.
4.  Hang up the handset and the phone automatically returns to pulse (rotary) 

dialing mode.

The ringer switch must be 

ON for the handset to ring during incoming calls. 

This feature helps to locate a misplaced handset.
Press the page button on the base. The handset will beep for about two minutes or until 

you press TALK on the handset or press the page button on the base.

A long warbling tone  

Signals an incoming call 

(with ringer on)
Three short beeps  

Page signal

(several times)
One beep every 7 seconds 

Low battery warning

No display

•   Fully charge (for 16 hours) or replace the battery.
•   If you are using AC (electrical) power, make sure that the unit is connected to a 

non-switched electrical outlet. Unplug the AC power converter from the unit and 

plug it back in.

•   To see Caller ID information in your display, you must be subscribed to Caller ID 

service through your local telephone company.

Caller ID incomplete  

•  The unit displays this message if it detects anything other than valid Caller ID 

information during the silent period after the first ring. This message indicates the 

presence of noise on the line. 

Handset can not link.

•  If any handsets become inoperable, place it on the main base cradle for 20 

seconds to re-register.

No dial tone

•  Check or repeat installation steps
•  Make sure the base power cord is connected to a working electrical outlet.
•  Make sure the telephone line cord is connected to the base unit and the modular 

phone jack?

•  Disconnect the base from the wall phone jack and connect another phone to the 

same jack. If there is no dial tone on the second phone, the problem might be your 

wiring or local service.

•  The handset might be out of range of the base. Move closer to the base.
•  Make sure the battery is properly charged (for 16 hours).
•  Ensure the battery pack is installed correctly.
•  Did the handset beep when you pressed the TALK/CALL BACK button? Did the in 

use indicator come on? The battery may need to be charged.

Handset does not ring

•  Make sure the ringer is set to ON, this can be done through the handset setup 

menu Ringer Volume.

•  You may have too many extension phones on your line. Try unplugging  

some phones.

•  See solutions for “No dial tone.”

Charge/in use indicator on the base flashes

•  Provided your phone company offers voice messaging service and you subscribe 

to it, the charge/in use indicator on the base flashes when the phone is not in use 

to indicate there is a message waiting. It stops flashing after the message has  

been reviewed.

You experience static, noise, or fading in and out

•  Change channels
•  The handset may be out of range. Move closer to the base.
•  Relocate the base.
•  Charge the battery.
•  Make sure base is not plugged into an electrical outlet with another  

household appliance.

Unit beeps

•  Place handset in base cradle for 20 seconds to reset the security code. If that 

doesn’t work, charge the battery for 16 hours.

•  See solutions for “No dial tone.”
•  Replace the battery.

Memory dialing

•  Make sure you correctly program the memory location keys.
•  Make sure you follow the proper dialing sequence.
•  You may need to reprogram numbers into memory after a power outage or  

battery replacement.

Out of range

•  Move closer to the base.
•  Reset the battery. Unplug the battery and plug it in again after five seconds.
•  Reset the power supply. Unplug the supply and plug it in again after five seconds.

The telephone company may make changes in its communications facilities, equipment, 

operations or procedures where such action is required in the operation of its business and not 

inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or 

performance of your telephone equipment, the telephone company must give you adequate 

notice, in writing, to allow you to maintain uninterrupted service.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two 

conditions: (1) This device may not cause harmful interference; and (2) This device must accept any 

interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, 

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection 

against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and 

used in accordance with the instructions, may cause harmful interference to radio communications. 

However, there is no guarantee that interference will not occur in a particular installation.
Privacy of Communications may not be ensured when using this product.
If this equipment does cause harmful interference to radio or television reception, which can be 

determined by turning the equipment off and on, the user is encouraged to try to correct the 

interference by one or more of the following measures:

• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is 

“receiving” the interference).

• Reorient or relocate and increase the separation between the telecommunications equipment 

and receiving antenna.

• Connect the telecommunications equipment into an outlet on a circuit different from that to 

which the receiving antenna is connected.

If these measures do not eliminate the interference, please consult your dealer or an experienced 

radio/television technician for additional suggestions. Also, the Federal Communications Commission 

has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This 

booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify 

stock number 004-000-00345-4 when ordering copies.
Notice: The changes or modifications not expressly approved by the party responsible for compliance 

could void the user's authority to  operate the equipment.

This telephone system meets FCC standards for Hearing Aid Compatibility.

Licensed under US Patent 6,427,009.

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled 

environment. This equipment should be installed and operated with a minimum distance of 20 

centimeters between the radiator and your body. This transmitter must not be co-located or 

operated in conjunction with any other antenna or transmitter.”
For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines 

when used with the belt clip supplied with this product. Use of other accessories may not ensure 

compliance with FCC RF exposure guidelines.

Model 27923 

00003189 (Rev. 4 Dom E/S) 

06-25 

Printed in China

To use this phone, you need an RJ11C type modular telephone 

jack, which might look like the one pictured here, installed in 

your home. If you don’t have a modular jack, call your local 

phone company to find out how to get one installed.

Your cordless phone uses a digital security system to protect against false ringing, 

unauthorized access, and charges to your phone line.
When you place the handset in the base, the unit verifies its security code. After power 

outage or battery replacement, you should place the handset in the base for about 20 

seconds to reset the code.

•  Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave 

ovens, heating appliances and direct sunlight.

•  Avoid areas of excessive dust, moisture and low temperature.
•  Avoid other cordless telephones or personal computers.
•  Never install telephone wiring during a lightning storm.
•  Never install telephone jacks in wet locations unless the jack is specifically 

designed for wet locations.

•  Never touch non-insulated telephone wires or terminals, unless the telephone line 

has been disconnected at the network interface.

•  Use caution when installing or modifying telephone lines.

SEE MARKING ON BOTTOM / BACK OF PRODUCT

RISK OF ELECTRIC SHOCK

            DO NOT OPEN

WARNING: TO

PREVENT FIRE OR

ELECTRICAL SHOCK

HAZARD, DO NOT

EXPOSE THIS

PRODUCT  TO RAIN

OR MOISTURE.

THE LIGHTNING

FLASH AND ARROW

HEAD WITHIN THE

TRIANGLE IS A

WARNING SIGN

ALERTING YOU OF

“DANGEROUS

VOLTAGE” INSIDE

THE PRODUCT.

CAUTION: TO REDUCE THE

RISK OF ELECTRIC SHOCK, DO

NOT REMOVE COVER (OR

BACK). NO USER

SERVICEABLE PARTS INSIDE.

REFER SERVICING TO

QUALIFIED SERVICE

PERSONNEL.

THE EXCLAMATION

POINT WITHIN THE

TRIANGLE IS A

WARNING SIGN

ALERTING YOU  OF

IMPORTANT

INSTRUCTIONS

ACCOMPANYING

THE PRODUCT.

10330 North Meridian Street

Indianapolis, IN 46290-1024

© 2006 Thomson Inc. 

Trademark(s) ® Registered

Marca(s) Registrada(s)

Store up to ten 20-digit numbers in memory for quick dialing.
Storing a Number in Memory
1.  Make sure the phone is 

OFF (not in TALK mode).

2.  Press the MEMORY button.
3.  Press a number (0-9) to store the dialed number in that memory location. 
4.  Press the MEMORY button again. 
5.  Use the handset number keypad to enter the telephone number (up to 20 digits, 

including pauses) and press the MEMORY button again to save the number. The unit 

beeps to confirm.

6.  To enter another number in a different memory location, return to step 1 and repeat 

the process.

1.  Repeat steps 1 through 4 in Storing a Number in Memory.
2.  Press the REDIAL button.
3.  Press the MEMORY button to store the number. You will hear a confirmation tone.

1.  Repeat steps 1 through 6 in Storing a Number in Memory. 
2.  Press the MEMORY button to store the number. You will hear a confirmation tone. The 

old number will be overwritten with the new number.

1.  Make sure the phone is 

ON by pressing the TALK button.

2.  Press the MEMORY button.
3.  Press the number (0-9) for the desired memory location. The number dials automatically.

Press the PAUSE# button once to insert a delay in the dialing sequence of a stored 

telephone number. A pause is needed to wait for a dial tone (for example after you 

dial 9 for an outside line, or to wait for a computer access tone).  Each pause counts 

as 1 digit in the dialing sequence. If you need a longer pause, press the PAUSE# 

button twice.

1.  Press the MEMORY button.
2.  Press the desired memory location (0-9).
3.  Press the MEMORY button twice to delete the entry.
4.  You will hear a confirmation tone.

1. Make sure handset is 

OFF (not in TALK mode) before you replace battery.

2. Remove the battery compartment door.
3. Disconnect the battery plug from the jack inside the battery compartment and 

remove the battery pack from the handset.

4. Insert the new battery pack and connect the cord to the jack inside the 

battery compartment.

5. Put the battery compartment door back on.
6.  Place handset in the base or handset charge cradle to charge. 

•  Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, 

toxic materials could be released which can cause injury.

•  To reduce the risk of fire or personal injury, use only the 

Nickel-Cadmium battery 

listed in the User’s Guide.

•  Keep batteries out of the reach of children.
•   Remove batteries if storing over 30 days.

Phone with tone service dials out in pulse mode

•  Make sure phone is in tone dialing mode.

Phone won’t dial out with pulse service

•  Make sure phone is in pulse dialing mode.

Handset displays UNAVAILABLE

•  Place the handset on the main base for reset.
•  An additional handset is in use.
•  Move closer to the base.

•  Aluminum siding.
•  Foil backing on insulation.
•  Heating ducts and other metal construction can shield radio signals.
•  You’re too close to appliances such as microwaves, stoves, computers, etc.
•  Atmospheric conditions, such as strong storms.
•  Base is installed in the basement or lower floor of the house.
•  Base is plugged into an AC outlet with other electronic devices.
•  Baby monitor is using the same frequency.
•  Handset battery is low.
•  You’re out of range of the base.

To keep your telephone working and looking good, follow these guidelines:

•  Avoid putting the phone near heating appliances and devices that generate 

electrical noise (for example, motors or fluorescent lamps).

•  DO NOT expose to direct sunlight or moisture.
•  Avoid dropping and other rough treatment to the phone.
•  Clean with a soft cloth and never use a strong cleaning agent or abrasive 

powder because this will damage the finish.

•  Retain the original packaging in case you need to ship the phone at a later date.

If trouble is experienced with this equipment, for repair or warranty information, please contact 

customer service at 1

-800-448-0329. If the equipment is causing harm to the telephone network, 

the telephone company may request that you disconnect the equipment until the problem is 

resolved.
This product may be serviced only by the manufacturer or its authorized service agents. Changes 

or modifications not expressly approved by Thomson Inc. could void the user’s authority to 

operate this product. For instructions on how to obtain service, refer to the warranty included in 

this guide or call customer service at

Or refer inquiries to: 

Thomson Inc. 

Manager, Consumer Relations 

P O Box 1976 

Indianapolis, IN 46206
Attach your sales receipt to the booklet for future reference or jot down the date this product was 

purchased or received as a gift. This information will be valuable if service should be required 

during the warranty period.

Purchase date  ________________________________________________   

Name of store  ________________________________________________

• Defects in materials or workmanship.

• One year, from date of purchase. 

(The warranty period for rental units begins with the first rental or 45 days from date of 

shipment to the rental firm, whichever comes first.)

• Provide you with a new or, at our option, a refurbished unit. The exchange unit is under 

warranty for the remainder of the original product’s warranty period.

• Properly pack your unit. Include any cables, etc., which were originally provided with the 

product. We recommend using the original carton and packing materials.

• ”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the 

product is within the warranty period, must be presented to obtain warranty service.” For 

rental firms, proof of first rental is also required.  Also print your name and address and a 

description of the defect. Send via standard UPS or its equivalent to:

• Pay any charges billed to you by the Exchange Center for service not covered by the 

warranty.

• Insure your shipment for loss or damage. Thomson Inc accepts no liability in case of damage 

or loss.

• A new or refurbished unit will be shipped to you freight prepaid.

What your warranty does not cover:

• Customer instruction. (Your Owner’s Manual provides information regarding operating 

instructions and user controls. Any additional information, should be obtained from your 

dealer.)

• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.

• Please complete and mail the Product Registration Card packed with your unit. It will make 

it easier to contact you should it ever be necessary. The return of the card is not required for 

warranty coverage.

• The warranty stated above is the only warranty applicable to this product. All other 

warranties, express or implied (including all implied warranties of merchantability or fitness 

for a particular purpose) are hereby disclaimed. No verbal or written information given by 

Thomson Inc., its agents, or employees shall create a guaranty or in any way increase the 

scope of this warranty.

• Repair or replacement as provided under this warranty is the exclusive remedy of the 

consumer. Thomson Inc. shall not be liable for incidental or consequential damages resulting 

from the use of this product or arising out of any breach of any express or implied warranty 

on this product. This disclaimer of warranties and limited warranty are governed by the 

laws of the state of Indiana. Except to the extent prohibited by applicable law, any implied 

warranty of merchantability or fitness for a particular purpose on this product is limited to 

the applicable warranty period set forth above.

• Some states do not allow the exclusion nor limitation of incidental or consequential damages, 

or limitations on how long an implied warranty lasts so the above limitations or exclusions 

may not apply to you.

• This warranty gives you specific legal rights, and you also may have other rights that vary 

from state to state.

• This warranty does not apply. Contact your dealer for warranty information.

1.  Locate battery and battery door which are packaged together inside a 

plastic bag and are separate from the handset.

2.  Locate the battery compartment on the back of the handset.
3.  Plug the battery pack cord into the jack inside  the compartment.

4.  Insert the battery pack.
5.  Close the battery compartment by pushing the door up until it snaps into place.

1.  Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place  

your cordless telephone on a level surface, such as a desktop or tabletop, or you 

may mount it on the wall.

2.  Plug one end of the telephone line cord into the TEL LINE jack on the bottom of the 

base and the other end into a modular jack.

3.  Plug the AC power adaptor into the electrical outlet and the DC connector into the 

jack on the bottom of the base.

4.  Place the handset in the base cradle. The charge/in use indicator turns on, verifying 

the battery is charging. The unit takes 20 seconds to register and verify its security 

code. READY

shows in the handset's display.

5.  Allow the phone to charge for 16 hours prior to first use. If you don’t properly charge 

the phone, battery performance is compromised.

1. Turn the base over.
2. Attatch the wall mounting pedestal by first inserting the tabs on the open edge of 

the pedestal into the slots on the lower portion of the bottom of the base. Then push 

down and snap the pedestal into place.

3. Slip the mounting holes (on the back of the base) over the wall plate posts, and slide 

the unit down into place. (Wall plate not included.)

To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free 

1-800-338-0376. A shipping and handling fee will be charged upon ordering. We are 

required by law to collect appropriate sales tax for each individual state, country, and 

locality to which the merchandise is being sent. Items are subject to availability.