Canon bj-20 User Manual

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Replacing the BJ Cartridge
The BJ cartridge contains ink and a print head. Replace it if any one of 
the following conditions is met:
z
When the cartridge has been used for over one year. 
z
When the print is not clear, or has missing dots even after head 
cleaning has been done over five times. 
Make sure the printer is offline.
1
Open the top cover, then the paper cover.
2
Unlock the BJ cartridge.