Freecom fhd 1 User Manual
42
FREECOM FHD-1
GB
6
Freecom Internet Service
Freecom Technologies makes the following service available in the Internet
under www.freecom.com
Online information about technical problems
current product information
Drivers, driver updates and software information
Forum
Online information about technical problems
current product information
Drivers, driver updates and software information
Forum
Support Hotline
The following hotlines are available if you still are unable to get your Freecom
FHD-1 to work properly after reading the manual and the suggestions for
troubleshooting:
Hotline
Email
België (NL)*
0 78 25 00 00
supportnl@freecom.com
Belgique (F)*
0 78 25 00 01
supportfr@freecom.com
Belgien (D)*
0 78 25 00 02
supportde@freecom.com
Danmark
33 11 42 00
supportint@freecom.com
Deutschland & Österreich
+49 (0) 20 37 68 09 50 supportde@freecom.com
France
+33 (0) 1 34 04 72 05
supportfr@freecom.com
Nederland
+31 (0) 1 58 88 01 10
supportnl@freecom.com
Norge
62 82 13 67
supportint@freecom.com
Schweiz (D)
+41 (0) 8 48 88 99 10
supportde@freecom.com
Suisse (F)
+41 (0) 8 48 88 77 10
supportfr@freecom.com
Suomessa
03 - 6 10 13 82
supportint@freecom.com
Sverige
08 - 29 66 00
supportint@freecom.com
United Kingdom & Ireland +44 (0) 14 23 70 47 15 supportuk@freecom.com
other countries
other countries
+31 (0) 1 58 88 01 10
supportint@freecom.com
*
(alléén in België/seulement pour la Belgique/nur in Belgien)
If possible, try to call from a phone near your computer.
Please have the following information on hand for your call:
the serial number on the rear side of your Freecom FHD-1 and the serial
Please have the following information on hand for your call:
the serial number on the rear side of your Freecom FHD-1 and the serial
number of the Freecom Cable II USB 2.0
the revision number of the cable driver disk
information on the power supply
the version number of your operating system and the software you are
information on the power supply
the version number of your operating system and the software you are
having problems with
the precise error description or error message displayed
the name and the model of your notebook or computer and, in case it is
the name and the model of your notebook or computer and, in case it is
needed, the installed hardware
Is the problem reproduced every time?
Has this problem occurred before? If not, have you recently changed your
Has this problem occurred before? If not, have you recently changed your
system configuration?