ART dual levelar User Guide
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The following information is provided in the unlikely event
that your unit requires service.
that your unit requires service.
1) Be sure that the unit is the cause of the problem. Check
to make sure the unit has power supplied, all cables are
connected correctly, and the cables themselves are in work-
ing condition.
to make sure the unit has power supplied, all cables are
connected correctly, and the cables themselves are in work-
ing condition.
2) If you find the unit to be at fault, write down a complete
description of the problem, including how and when the
problem occurs. Please write down a description of your
complete setup before calling Customer Service.
description of the problem, including how and when the
problem occurs. Please write down a description of your
complete setup before calling Customer Service.
3) Call our Customer Service department for a Return
Authorization (RA) number or questions regarding techni-
cal assistance. Customer Service hours are 9:00am to
6:00pm Eastern Time, Monday through Friday.
Authorization (RA) number or questions regarding techni-
cal assistance. Customer Service hours are 9:00am to
6:00pm Eastern Time, Monday through Friday.
4) Pack the unit in its original carton or a reasonable substi-
tute. The packing box is not recommended for a shipping
carton. Put the packaged unit in another box for shipping.
Print the RA number clearly on the outside of the shipping
box. Print your return shipping address on the outside of
the box.
tute. The packing box is not recommended for a shipping
carton. Put the packaged unit in another box for shipping.
Print the RA number clearly on the outside of the shipping
box. Print your return shipping address on the outside of
the box.
5) Include with your unit: a return shipping address (we
cannot ship to a P.O. Box), a copy of your purchase receipt,
a daytime phone number, and a description of the prob-
lem. Keep your manual!
cannot ship to a P.O. Box), a copy of your purchase receipt,
a daytime phone number, and a description of the prob-
lem. Keep your manual!
6) Ship your unit to:
APPLIED RESEARCH AND TECHNOLOGY, INC.
215 TREMONT STREET
ROCHESTER, NEW YORK 14608
ATTN: REPAIR DEPARTMENT
RA#_______________________
215 TREMONT STREET
ROCHESTER, NEW YORK 14608
ATTN: REPAIR DEPARTMENT
RA#_______________________
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Warranty service for this unit will be provided by Applied
Research & Technology, Inc. in accordance with the follow-
ing warrant statement.
Research & Technology, Inc. in accordance with the follow-
ing warrant statement.
Applied Research & Technology, Inc. (A R T) warrants to
the original purchaser that this product and the compo-
nents thereof will be free from defects in workmanship and
materials for a period of tth
the original purchaser that this product and the compo-
nents thereof will be free from defects in workmanship and
materials for a period of tth
hrre
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arrss from the date of pur-
chase. Applied Research & Technology, Inc. will, without
charge, repair or replace, at its option, defective product or
component parts upon prepaid delivery to the factory ser-
vice department or authorized service center, accompanied
by proof of purchase date in the form of a valid sales
receipt.
charge, repair or replace, at its option, defective product or
component parts upon prepaid delivery to the factory ser-
vice department or authorized service center, accompanied
by proof of purchase date in the form of a valid sales
receipt.
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S: This warranty does not apply in the event of
misuse or abuse of the product or as a result of unautho-
rized alterations or repairs. This warranty is void if the seri-
al number is altered, defaced, or removed.
rized alterations or repairs. This warranty is void if the seri-
al number is altered, defaced, or removed.
A R T reserves the right to make changes in design or make
additions to or improvements upon this product without
any obligation to install the same on products previously
manufactured.
additions to or improvements upon this product without
any obligation to install the same on products previously
manufactured.
A R T shall not be liable for any consequential damages,
including without limitation damages resulting from loss of
use. Some states do not allow limitation of incidental or
consequential damages, so the above limitation or exclu-
sion may not apply to you. This warranty gives you specific
rights and you may also have other rights which vary from
state to state.
including without limitation damages resulting from loss of
use. Some states do not allow limitation of incidental or
consequential damages, so the above limitation or exclu-
sion may not apply to you. This warranty gives you specific
rights and you may also have other rights which vary from
state to state.
For units purchased outside the United States, service will
be provided by an authorized distributor of Applied
Research and Technology, Inc.
be provided by an authorized distributor of Applied
Research and Technology, Inc.
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