Microtek 2020 Quick Setup Guide

The light on the button panel indicates the status of the scanner.

1. No light comes on when the scanner is turned on.
Make sure your scanner is connected to your computer and plugged into a
power source.

2. The Add/Remove Hardware Wizard appears on your screen.
Click the “Cancel” button and close the Control Panel.  Disconnect the High-
Speed USB cable from the back of your computer, and refer to the
installation instructions in this guide or the ArtixScanDI 2020 Supplement.

On
Ready to scan.

Flashing
Warming up or scanning.

Off
Scanner is off.

Copyright © 2005 Microtek Lab, Inc.  The following are trademarks or
registered trademarks of their respective companies: Microtek,
ArtixScan, ScanWizard of Microtek Lab, Inc. All other trademarks or
registered trademarks are the property of their respective holders.
Specifications, software and hardware bundles are subject to change
without notice. Not responsible for typographical errors.  120705

www.microtekusa.com

Open the ADF cover by pressing the button on the top of the ADF.

1.

Launch ScanWizardDI

 

— either as a stand-alone by clicking the program

icon, or by using the

 File-Impor

t or 

Scan

 command from an application

program.

2.

Follow steps 3 through 5 in the “Scan a Stack of Documents” section to

specify your scanning requirements in the ScanWizardDI panel.

3.

When you finish specifying the

scanning settings, choose the 

Save

Settings to Function Button

command from the File menu. The

dialog box below appears.

3. When trying to scan, an error message appears on your screen
that reads, “Can’t Find Scanners”.
Make sure your scanner is unlocked (see Step 3).

Make sure your scanner is connected to your computer and plugged in to a
power source (see Step 4).

Uninstall and reinstall the ScanWizardDI software.

4. After clicking “Scan,” a blank screen appears.
Make sure your scanner is unlocked (see Step 3).

Uninstall and reinstall the ScanWizardDI software.

5. When trying to scan with the ADF (Auto Document Feeder) , an
error message appears on your screen that reads, “Code -206, ADF
paper jam or roller failure.”
Click OK first; then open the ADF cover, as illustrated in the next section
“Fixing Paper Jams”.

•

If the problem is occurring from a paper jam, follow the procedures
laid out in the “Fixing Paper Jams” section of this document.

•

If the problem is occurring from situations other than a paper jam, follow
the procedures laid out in the “Position a Stack of Documents” section.

Finally, close the ADF cover and restart scanning.

4.

In the dialog box, specify your requirements for the button that you wish

to define (F1, F2, or F3).

a)

Select F1, F2 or F3 (e. g., F1) to be defined from the 

Button

 options.

b) Key in your preferred string in the 

Label

 edit box for the selected

function button.

c)

Make your selection among the 

Function

 radio buttons below to

define your selected button.  The three functions provided are:

–

Scan To: Captures images that can be automatically saved as

files or sent to another application for further processing. This is

the default selection.

–

Copy: Scans the image and sends it to your printer,

transforming your scanner and printer into a convenient copy

station. Simply specify the number of copies you want.

–

OCR: Performs OCR (Optical Character Recognition) of a

document and converts it to a fully editable digital file. Saves

time from retyping documents into your word processor.

5.

Specify the function settings according to your requirements, then click

the OK button.  The parameters currently specified for your selected

function button are saved. To define another custom function button if

desired, follow steps 2 through 5 of this section.

NOTE: When you have finished the settings for the desired function buttons,

you will need to exit ScanWizardDI before pressing the function button on

the scanner to carry out the defined task. If you press a function button on

the scanner while ScanWizardDI is activated, the scanner only performs a

preliminary scan of the image.

To browse the settings of your original

function button (in case you do not

remember the settings that you

assigned previously), use the 

Load

Settings to Function Button 

feature.

To do this, select the 

Load Settings to

Function Button

 command from the File menu, choose the function button to

be previewed, and click the OK button.

The saved function button settings are restored to the ScanWizardDI control

panel.  You can then continue to use these settings until you need to specify

new settings for the buttons.

The ArtixScanDI 2020 is equipped with three programmable function buttons

(F1, F2, and F3) that can be customized to automate a number of predefined

operations, such as scanning to a file, sending an image to your printer,

scanning for OCR, etc. Customizing is done through the 

Save Settings to

Function button

 command, as explained below.

If you have additional questions and need further instruction or information,
we provide PDF manuals for:

1.

Using the ScanWizardDI scanning software

2.

Using the bundled third-party software

To access the PDF manuals: Insert the scanner’s software CD-ROM into your
computer’s CD-ROM drive.  Next, locate and click the “Manuals” option
when the software installer window appears on your screen.  Finally, select
and click the title of the manual you wish to view.

If your package is missing items, please call the number below.

Visit  www.support.microtek.com/customerservice/  for Customer Service
hours.

Go to the Microtek support site at www.support.microtek.com for:

KnowledgeBase - Type in a question or browse through articles
for FAQs, troubleshooting tips, how-to guides and more. The
Microtek KnowledgeBase gives you answers at your fingertips, 24
hours a day.

Downloads - Access manuals or the latest drivers and updates
for your product.

Also free of charge, Microtek’s technical support team will answer your
personal email questions within 2 business days after you have filled out the
easy online form at www.support.microtek.com/emailsupport/

Microtek telephone support for installation-related problems is available free
of charge for 6 months from your purchase. Toll or long-distance charges
may apply.

Visit  www.support.microtek.com/silver/  for  Telephone Assistance hours.

Before you call, please install your scanner and software by following the
included instructions, and have the information below ready:

1) Date of purchase

2) Product serial number (on the back)

3) Model name & number (ArtixScanDI 2020)

4) Version of operating system installed on your computer (Windows ME, 2000, XP etc.)

5) Type of hardware: • Brand of computer  • CPU type  (Pentium III, IV, etc. )

6) Exact wording of any error message that may have appeared on the screen

7) What happened and what you were doing when the problem occurred

Note: Advanced troubleshooting is available for a consulting fee. For a detailed
listing of your Technical Support options, go to: www.support.microtek.com/silver/

Note: Please make sure that the electrical outlet to where the scanner will be connected is nearby and readily accessible.

Use only power supplies (AC/DC adapters) listed below:

Voltage

Manufacturer

Model No.

100V to 240V

SPEC LIN

S60-150400-WH01

110V to 240V

HARD

HDAD60W102

Paper jams can occur in either of two places: Directly under the ADF cover, or

under the Document Feed Tray.

ADF cover

Button

•

If a paper jam has occurred in the rollers under the ADF cover, pull out

the paper by using a forward-moving direction.

ADF Cover

Document Feed Tray

•

If a paper jam has occurred in the rollers directly under the Document

Feed Tray, lift the Document Feed Tray, then pull out the paper by using a

forward or backward motion until the paper has been pulled free.

4a

4b

4c

5

For technical support or any questions on third-party software which may be
included with your package, please use the manufacturer websites listed
below.

   ABBYY Software House

www.abbyyusa.com

Adobe

®

 Systems, Inc.

www.adobe.com

LaserSoft Imaging

®

 Inc.

www.lasersoft.com

ScanSoft

®

www.nuance.com

Ulead

®

www.ulead.com

Power button