Intermec 5020 User Guide

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Before You Begin
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Data Collection Browser User’s Guide
Telephone Support
These services are available from Intermec.
Outside the U.S.A. and Canada, contact your local Intermec representative. 
To search for your local representative, from the Intermec web site, click 
About Us > Contact Us.
Service Location Support
For the most current listing of service locations, click Support > Returns 
and Repairs
 > Repair Locations.
For technical support in South Korea, use the after service locations listed 
below:
AWOO Systems
102-1304 SK Ventium
522 Dangjung-dong
Gunpo-si, Gyeonggi-do Korea, South 435-776
Contact: Mr. Sinbum Kang
Telephone: +82-31-436-1191
E-mail: 
sbkang@awoo.co.kr
IN Information System PTD LTD
6th Floor
Daegu Venture Center Bldg 95
Shinchun 3 Dong
Donggu, Daegu City, Korea
E-mail: 
jmyou@idif.co.kr
 or 
korlim@gw.idif.co.kr
Services
Description
In the USA and Canada 
call 1-800-755-5505 and 
choose this option
Order Intermec 
products
• Place an order.
• Ask about an existing order.
1 and then choose 2
Order Intermec media
Order printer labels and ribbons.
1 and then choose 1
Order spare parts
Order spare parts.
1 or 2 and then choose 4
Technical Support
Talk to technical support about 
your Intermec product.
2 and then choose 2
Service
• Get a return authorization 
number for authorized service 
center repair.
• Request an on-site repair 
technician.
2 and then choose 1
Service contracts
• Ask about an existing contract.
• Renew  a  contract.
• Inquire about repair billing or 
other service invoicing 
questions.
1 or 2 and then choose 3