Intermec CK32 User Guide

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Chapter 5— Troubleshooting and Maintenance
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CK32 I-Safe Handheld Computer User’s Manual
Upgrading the CK32 I-Safe Using SmartSystems
You can use the SmartSystems™ Foundation application from 
Intermec to perform operating system upgrades on your CK32 
I-Safe. SmartSystems client is installed on your CK32-I-Safe, 
which means it is SmartSystems-enabled. The console is part of 
SmartSystems Foundation, which you can download from 
www.intermec.com/SmartSystems. 
When you upgrade the operating system, you erase the current 
configuration and replace it with the new default configuration. 
You will need to reset the network parameters on the CK32 
I-Safe to reestablish communications with other devices in the 
network. In other words, if you upgrade the operating system and 
the default registry from the operating system has changed, the 
registry is rolled back to the new default.
When you upgrade your CK32 I-Safe , you are updating the 
operating system (OS) and the SmartSystems Platform Bundle 
(SSPB) files. 
The SSPB files are stored on the Flash File Store, and deliver 
Intermec Value Add (IVA) functionality such as data collection, 
configuration, and wireless security. As new features are added to 
these components, you can upgrade your SSPB files without 
needing to upgrade the operating system. Similarly, features 
added to the operating system do not affect the functionality of 
the SSPB, and you can choose to upgrade only the operating 
system. If you choose to update only the operating system, the 
SSPB will need to be re-installed.
If you are upgrading the OS and SSPB files, you first install the 
OS upgrade and then you install the SSPB upgrade. The 
installation process is very similar for both type of upgrade but 
the way the files install is different.
Downloading the Upgrade Files
You need to download the latest upgrade files from the Intermec 
web site to your desktop computer.
To download the upgrade files
1
www.intermec.com
.
2
Go to Service & Support Downloads.