Intermec 6640 Reference Guide

Page of 258
Introduction
SECTION 1
1-18    6640 Mobile Computer Technical Reference
If you email or fax a problem or question include the
following information in your message:  your name, your
company name and address, phone number and email to
respond to, and problem description or question (the more
specific, the better).  If the equipment was purchased
through a ValueĆAdded Reseller please include that
information.
Web Site
The Customer Support File Libraries, including Hot Tips
and Product Awareness Bulletins, are available on the
Internet.  New users start at the Intemec web site:
www.intermec.com.  Choose Support," then Product SupĆ
port," then Conference Area."  Look on the main page for a
link to register new customers.
A PDF version of this manual will be available at this
address http://www.intermec.com/manuals/english.htm or
select Products" 
 Manuals" 
 English" from the home
page.
Bulletin Board Service
The Customer Support Bulletin Board (BBS), maintained
by the Norand Mobile Systems Division of Intermec
Technologies Corporation, provides software and documenĆ
tation:
"
Phone number:  319Ć369Ć3515 (14.4 Kbps modem)
319Ć369Ć3516 (28.8 Kbps modem)
"
Protocol: Full duplex, ANSI or ANSIĆBBS; 300 to
28,800 bps; v.32bis; 8 bits, no parity, 1 stop bit.  For
highĆspeed modems, disable XON/XOFF and enable
RTS/CTS.
This is the same location available via the web site.  If your
web access uses highĆspeed phone lines, the web interface
provides a faster response.